[Resolved]  Olx India — regarding samsung tablet

Address:700156

This guy mr nilabhro chakraborty has cheated me. He sold me a samsung tablet, model no-gtp7300.in his advertisement he wrote that he will sell samsung tablet 3, 128gb. When i got that home it was not under working condition neither was it 128gb. He is a fraud, and i have documents to prove that he sold the tablet to me. His address is as below
Mr nilabhro chakraborty
S/o dr n chakraborty
Uniworld city
Downtown tower, flat no-502
5th floor
Newton-action area 3
Kolkata-700156
Ph no-[protected]
+2 photos
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Jun 27, 2018
Complaint marked as Resolved 
Verified Support
May 22, 2018
OLX India Customer Care's response
Dear Rashmi,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We have forwarded the details to our concern team so that they can take appropriate action on the same.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly
file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX
Complaint comments 

Comments

My olx account number [protected] has been hacked and used by so me other fraudulents. Please stop this from happening as soon as possible. Somebody is posting fake products in my account and I am trying delete my account even though it is getting hacked again and again... Please stop this soon...
OLX India Customer Care's response, May 22, 2018
Verified Support
Dear Mani,

Greetings from team OLX!

We understand your concern about your number being accessed by someone else and we regret the inconvenience.

To resolve the concern, we would request you to give us a call on our toll-free number i.e. 18001033333 and your concern shall be taken care of in a couple of minutes of your precious time.

Please call us using the same phone number in question so that we can validate the ownership of the number.

Thanks,
Team OLX

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