[Resolved] Olx India — samsung galaxy s6 edge

mohammed saleem uddin

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500 028
Website:	olx

This to inform you that as I got cheated on OLX whit this guy MD AHMED bearing phone number [protected] on[protected] and this is his add link https://www.olx.in/item/samsung-s6-edge-32gb-white-pearl-10-days-old-wid-ID1hfHup.html he posted a add of SAMSUNG S 6 EDGE on[protected]
and he is resident of mehdipatnam, hyedarabad, Telangana State, INDIA as per his detail

as this guy show me the phone and as I have paid him the amount and he told me to wait out side the door so that he could collect all the bill and box ..as I waited for 15 minutes there was no response when I knocked the door I came to know that there is no such person he run with back door when I enqire there dont have any knowledge who was that and when I call him on number continously swithed off from that moment and find the attached file for your consideration

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Feb 21, 2018

Complaint marked as Resolved

Verified Support

Jan 21, 2018

OLX India Customer Care's response Dear Saleem,

Greetings from team OLX!

Thank you for sharing your concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyse the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

Addressing your concern is our priority and we will always give you the best possible service. Feel free to share your concern at [protected]@olx.in.

Thanks,
Team OLX!