Olx India — selling the phone | |
Hi team, I had posted an ad in olx for selling the phone. One of the olx user messaged me and agreed to buy the phone from me. So came down to my place took phone and did online neft transaction to my account and showed the message of the transaction credited to my account. But he didn't do the transaction instead he called some one and that person performed the transaction and forward the message and screenshot. Olx account user name was pooja (Female) and person who came was male and told his name is anil but really don't know what actually name of the person. He told my sister is the user she is purchasing the phone. I cam on her behalf to collection the phone. We waited for some time and saw no amount was credited to account called bank customer care and they as it non working day it will take 24hrs to get reflected. So we some how trusted that person and took contact number and that person left. We waited for next day till evening and amount was not credited and tried calling that number it was switched off. We were continuous trying to contact the person, later he picked the call and responded as money should be credited if not i will come down to your place and give money. Again we trusted that person and waited till night but again his phone was switch off and no response. Till now his phone is switch off. Phone number : 91 [protected] I have his cctv footage prints. Was this information helpful? | |
Verified Support Dec 12, 2019 OLX India Customer Care's response Dear Asha, Thank you for sharing your concern with us and we regret the inconvenience caused to you. We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs. - Your registered phone number on OLX - Transaction receipt if any, in context to advance payment. - Ad id through which you have contacted the buyer. - Chat/message history with the buyer. - Contact number/email address of the buyer. This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site. Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in. Awaiting reply from you! Verified Support Dec 17, 2019 OLX India Customer Care's response Dear OLX User, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user. Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities. Addressing your concern is our priority and we will always give you the best possible service. Thank you for contacting OLX! | |
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[protected] Main Olx Add Guy
[protected] This number Money Send 12, 500rs)
[protected] Car Driver
pls..
sir..
Help Me..
My Contect Numbers
[protected]
([protected] Send Google pay Account)
Thank you for sharing the concern with us.
We completely understand your situation and apologize for the inconvenience caused.
We wish to inform you that without any delay, we have shared the details with the concerned team so that he cannot dupe any more users.
We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms of Use.
As you said, you have some documents supporting your case, we suggest taking the help of legal authorities as we are not authorized to share the information directly with any user.
Kindly file an FIR against the user and OLX will provide all the information related to the suspect to the legal authorities.
Addressing your concern is our priority and we will always give you the best possible service.
Thank you for contacting OLX!