[Resolved] Olx India — unethical behaviour-while buying showing something after buying asking for more money

Venkat Rajaneni

from New Delhi, Delhi

Address:	Hyderabad, Andhra Pradesh, 500001
Website:	www.olx.in

This is venu madhav from hyderabad, jan 7th 2019 i brought one package from olx called 10 feature add posting with the cost of 5499 rs. After this i start posting the adds as per my package 10 adds. Olx allow me only one add and for the remaining 9 adds asking for buy one more package limit increase package, which is not mentioned while buying first package 10 adds feature add posting. This is really a cheating the customer and all ready 3 days gone only one add is live.
Talked to olx customers and they are delaying the replies and they are saying need to buy limit increase package.

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Feb 14, 2019

Complaint marked as Resolved

Jan 09, 2019

Updated by Venkat Rajaneni I have attached screenshots of my account while buying the package and after buying

Verified Support

Jan 14, 2019

OLX India Customer Care's response Dear Venu,

We are extremely apologetic for the disheartening experience you had. Please share detailed information on [protected]@olx.in so that we can understand it better and help you regarding the same. Alternatively, you can call us on[protected].

Thanks,
Team OLX