Olx India — unfair business practice by an indian army person

Barasha Barman

Address:

Kamrup Metropolitan, Assam, 781020

An ad was posted on olx about an used car. I wanted to purchased that car and hence contacted on the no. Given in the ad. Subsequently the person by the name sahil kumar said he works in the army and is posted at tezpur currently. The car belongs to his vikash patel who was being transferred to another place, so he wanted to sale of the car. As the car seemed to be in good condition in the photos he sent to me, i agreed to pay a token amount so as to book the car. He also sent some courier receipts with seal of Indian army to confirm that he has transported the car through car and bike transport service of DTDC. Next day upon enquiry he asked for some more money to which i declined following which he said that the car cannot be sent if the amount is not paid in full and after that he stopped picking up the calls.
Date:25/03/2020
client no:[protected]/[protected]
I'm requesting for request a refund or return the amount of rs 9435/- and resolve my issue, punish that person.

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Verified Support

Mar 27, 2020

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the suspect.
- Chat/message history with the suspect.
- Contact number/email address of the suspect.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Kindly call us on our hotline number [protected] (10:00 am to 6:00 pm) available seven days a week from your registered mobile number or you can write to us on [protected]@olx.in.

Awaiting reply from you!

Mar 28, 2020

Updated by Barasha Barman Thank you for your reply.

I have already brief about the situation. I hope below detail you help you to caught you that person.
Registered Ph. No-[protected]
Ad ID: [protected]
Contact No: [protected]/[protected]
Transaction receipt of both transaction are attached and also chat screenshots are also attached.