[Resolved]  Olx India — Urgent Fraudulent Seller Report

This is to report the very unpleasant dealings I have had with apparent con-men who call themselves 'MusicTech' and claim to be selling guitars and drum kits online through OLX. DO NOT TRUST them! OLX site: http://www.olx.in/userlistings/Music-Tech They claim to be MusicTech store in Kohima and they post classic guitars and drums for sale, yet each post is from a different part of India. When you enquire about that, they say the goods are with them. I should have been more cautious. The emails from them are almost always sent in the middle of the night (suggesting they are actually in a different time zone) and they almost never answer the phone (and then only when they are expecting to be able to make a demand for money). They didn't sign their email with a name until I insisted on it, and then I am not sure the names are genuine. I responded to an ad for a vintage 'Rogers' Drumset advertised at 56, 000 INR. I was also interested in a 'Tama' kit they'd advertised, and so after some emails to establish contact and ask some questions about their kits I sent them an email ordering one of the kits (the 'Rogers') and agreeing with them to terms of half payment in advance, half on delivery. After two days I received an email marked "URGENT URGENT !! Mispackage notice" . There was a long email explaining that one of the company's employees had mistakenly sent three drumkits in one shipment instead of just the one I'd ordered. The company was panicking because the shipment they'd sent was worth 2.5 Lakhs and so they requested me to pay the balance on my set as a guarantee for them that I would not make off with the drums once they arrived. I refused, saying that these were not our terms and that it was not my responsibility to cover their mistake. However they returned with yet another long, and this time extremely aggressive, email stating that they could not recall their shipment and that they needed to demand this payment and that I would certainly get the shipment the next day. Foolishly, I was pushed into agreeing to pay the balance on the kit and so sent another 25, 200 to the account details they'd given me. The drums didn't show up. Again my phone calls were not answered, nor my emails until this morning I received an email (again marked URGENT URGENT) telling me that they could not let the delivery come to me without a further assurance of Rs 28, 300. They were worried about some shipments of theirs in the past which had gone missing. They have my full payment for one drum kit, yet they are not prepared to deliver it and all their communication is to manipulate more money out of me rather than to engage in any kind of honest attempt to sort the problem out. I can only conclude that their business is not honest or legal. They are organised, yet dangerous. The courier company they use is called 'Nationwide Couriers and is based in the UK. It is impossible to contact the couriers by phone and the one email I had from them was uninformative. The courier helpline doesn't work. Their tracking site was not updated after 30th September. If they were legitimate traders, there would be nothing to stop them recalling their consignment and sorting out their problem at their end. At this point it is difficult to believe the drums even exist and their mode of doing business is so extremely manipulative, aggressive and unpleasant that I can no longer proceed with any sort of business with them. Therefore I am posting this as a warning to others and to discredit their bad business, and also, if possible, to get my money back! Please BE WARNED, and please help me get my refund. I am quoting their emails below so that you are left in doubt. Music Tech <[protected]@gmail.com> 8 Sep to me Hello, Yes they are all included for sale in the kit, where are you located, your name and telephone number for further discussions. Thanks. 10 Sep to Music Thanks for your reply. I'm in Mussoorie, Uttarakhand. My number is 0135 661 5235 Ben 13 Sep to Music Hello MusicTech, please give me your name and telephone number so that I can contact you for complete details. Good wishes, Ben 13 Sep to me Hello, We already gave you details earlier on our discussions. Thanks. 19 Sep to me Hello, I will like to know if you are ready to make purchase so as to give you a detailed information about how we can proceed with this deal. Thanks. <bjtclark > 19 Sep to Music Thanks for your mail. I have been trying to contact you by phone to discuss the drums, which has not been possible. You have not shared your name, which is unusual, and we are not clear where the drums are at present. This does not inspire confidence. However, I would like to continue with the deal if we can sort things out. The Rogers kit does not, as I understand include a hi-hat or snare stand, seat, cymbal stands or bass pedal? Please call. Music Tech 19 Sep to me Hello, You are welcome Mr. Ben, The network maybe busy or you are unable to get through because of too many incoming calls. Sir always call between : 8:00AM-4:00PM (Mon-Sat) These are reasons why we always advised buyers to write us and email to attend to them in details as there is little we can remember or talk on your order over the phone. I have provided all the information which you have requested above, for clarification I will like to share all details with you again. Am Mr. Shaikh the General Manager of MUSIC TECHNOLOGY STORE and Our store is located in Kohima India. The Vintage Rogers Drum Kit does not include Hit-hat, Seat, Cymbal stand, except for the Tamar Classic Drum Kit which you made inquiries about earlier has the Tama cymbal, combo stands, 2 boom cymbal arms/clamps, Yamaha hih-hat stand, Tama HP600TW double pedal, Tama HS70 snare stand, Gibraltar boom stand and Seat. I will like to know which of the Drum kit you want. Thanks. 19 Sep to Music Thank you...Mr Shaikh, ...and the Tama kit is with the snare? Correct? It's a difficult decision. Do you have cases for the Rogers Kit? And how do you transport drums when you send them? 20 Sep to me Hello, The Tama Drum Kit is with Snare, we have cases for the Vintage Roger Drum Kit, Also the Drum Kit can be delivered to you in Delhi once your order has been properly documented in your full Names, Address and Telephone number, All this will appear on your invoice receipt and You will be forwarded your Drum Kit purchased invoice bill to print out and hold for collection instantly before the delivery day. Keep the invoice as a claim of your purchase. The Drum Kit will be delivered to you 48 hour after your ordered item has been properly document and cleared for delivery, Delivery will be made by DHL. Thanks. 20 Sep to Music Thank you Mr. Shaikh, Can you please confirm two things. 1) that payment can be made on the basis of half in advance, half on delivery. 2) that you can provide a photograph or two of the drums at your place before the first payment. Best wishes, Ben Clark Hello, Here are detailed answers to your questions regarding the drum kit. 1. I will like to let you know that 50% payment can be made before we commence with delivery to your home address in Delhi and once you receive the drum kit you will make balance deposit. 2. I will like to let you know that the picture can be provided to you, I want you to confirm to me if you will be buying the Tamar Star classic Drum kit or the Vintage Rogers Drum Kit. Thanks. Thank you again. That's good. I want both. However, realistically, the Rogers kit is what I'm most interested in, only I will need some stands. Do you have appropriate HiHat, snare stand, cymbal stands and stool? Could you please send a couple of photos of both sets of drums and let me know how payment is made (account details etc). Thank you, Ben Music Tech 20 Sep to me Hello, Attached with this mail are detailed pictures of the Tama Star Classic and Vintage Rogers Drum kit as you have requested, I urge you to check properly and get back to us. We do not have the Hit-hat, Snare, Cymbal stand and stool available now. Also I will like to know the exact day and time you will be making purchase so as to give you a detailed information about all needed information for shipping process to your home address. Thanks. (Same photos supplied as in the ads, except one more of a bass pedal belonging to the rogers kit) 22 Sep to Music Thank you for your email Mr. Shaikh. I would like to confirm my purchase of the Rogers drum set with ludwig snare and floor tom and pedal as shown in your advertisement. Delivery is not possible to our home address, so the item should be sent marked for collection from DHL depot at Rajpur Rd. Dehradun. My details: Benedict Clark Hanifl Centre Woodstock School Tehri Rd. Mussoorie, Uttarakhand 248 179 Tel: [protected] Please note, since I will be in need of hardware and have such a regard for the Tama drums in your store, I would like to ask whether you would be interested to make me an offer of a discount for buying both kits at once? Hoping to hear from you soon with details of delivery and payment. Music Tech 22 Sep to me Hello, Mr. Benedict Clark, if you are buying the two Drum Kit at once we can offer you a 10% discount on each. Which means that the Vintage Rogers Drum Kit which cost 56, 000 INR originally will be sold to you at the rate 50, 400 INR, After the deduction of the 10% discount. The Tama Star Classic Drum Kit which originally cost 87, 000 INR will be sold to you at the rate of 78, 000 INR after the deduction of 10% discount from the price of the drum Kit. Thanks. Music Tech 22 Sep to me Your NAME, ADDRESS AND TEL.NUMBER ARE CONFIRMED AND DOCUMENTED as; Name: Benedict Clark Receiver Address: Hanifl Centre, Woodstock School Tehri Rd. Mussoorie, Uttarakhand 248 179 Tel #: [protected] •Product: Vintage Rogers Drum Set Silver Sparkle & Tama Star Classic Drum Set •Quantity: 9 pcs •Price: Vintage Rogers Drum Set Silver Sparkle 50, 400 INR/ Tama Star Classic Drum Set 78, 000 INR •Delivery charge: 3, 000 INR Your receipt will be verified and signed. As the bank copy receipt will be attach to your parcel order and we commence with delivery to your address by 25th. September, 2014. Once paid you will be forwarded the invoice receipt and other bills to print out there and hold a copy. Please keep it and present to the delivery agent on arrival to sign off parcel "received by you". Kindly, Check and correct if any of your NAME AND ADDRESS CONFIRMED to us. We shall forward you the Bank payment details in next mail to commence with your documentation immediately once paid. Thanks. Ben Clark <[protected]@gmail.com> 23 Sep to Music Dear Mr. Shaikh, Thank you for this offer and for your email with details. I am trying to decide whether to buy both kits. I will have to confirm with you in a day or two. The Rogers kit is for sure. The address you have for me is correct. Please check whether DHL are able to make deliveries to this place. Most likely it will be better to mark for collection in Dehradun depot (Rajpur Rd.). Is 9 pcs correct? I think there are 5 drums in the Rogers and 6 drums in the Tama set plus hardware case? Is that correct? I understand the system, I think, and we agree half on delivery. I'll be in contact soon. Music Tech 24 Sep to me Hello, Mr. Benedict Clark, I will like to confirm to you that the Vintage Rogers Drum kit is 5 and the Tama Classic Drum kit is 6 plus hardware case. I have also checked and confirm with DHL that the Drum Kit will be delivered to your residential address which you have provided to us. Once you decided if you will be buying either the 2 drum Kit or 1 Drum Kit kindly get back to us so that we can proceed from here. Thanks. Ben Clark 25 Sep to Music Thank you for your patience Mr Shaikh, I will only be buying the Rogers kit at this stage. Please confirm to me payment details. Thanks, Ben Clark Music Tech 26 Sep to me Ok Mr. Benedict Clark Amount to pay: 25, 200 As Part Payment for The Vintage Rogers Drum Set Silver Sparkle Products. Balance of 25, 200 will be made of you receive the Drum Kit as we have agreed and Scheduled. BANK PAYMENT DETAILS ACCOUNT NAME: IMRAN IQBAL SHAIKH ACCOUNT NUMBER: [protected] PAN CARD NO: DBWPS0490E BRANCH: MALAD EAST IFSC CODE: UTIB0001344 AXIS BANK Once paid, mail us the bank scan copy of paid Bank/ATM receipt or online screen shot payment confirmatory details for verification to clear your order. We shall print out the bank receipt copies here, endorsed, attach a copy to your parcel before dispatch and make entries for you to print out your invoice bill in next 30 min at your place and hold till arrival day for collection. You are getting delivery at your home address in Delhi, on or by 9am on 28th September 2014. Once paid, we shall forward you the transit update on the DHL courier tracking to know the status. You can proceed to payment and get back to us to commence shipment immediately. MANAGEMENT 26 Sep to Music Thank you Mr. Shaikh. I appreciate that. I have given instructions for the wire transfer to your account - Rs. 25, 200 Please confirm that the delivery is to my address and not just to Delhi! With all good wishes, Ben Clark Music Tech 26 Sep to me Hello, Kindly send us the online paid slip so as to verify your payment and proceed with shipment once confirmed. Thanks. Music Tech 26 Sep to me Hello, I will also like to confirm to you that the delivery will be at your home address in Mussoorie, Uttarakhand 248 179 India, not Delhi. Thanks. Ben Clark <[protected]@gmail.com> 26 Sep to Music Great, thank you. Music Tech 27 Sep (13 days ago) to me Hello, Mr. Benedict Clark, I will like to confirm to you that we are still working on your purchase and we shall commence with shipment immediately we finish with documentation of your purchase we shall forward you all updates. Thanks. Ben Clark <[protected]@gmail.com> 27 Sep (13 days ago) to Music Thanks for the update, Ben Clark 29 Sep (11 days ago) to Music Any news please, Mr. Shaikkh? Music Tech 29 Sep (11 days ago) to me Hello Mr.Benedict Clark, we are re-sending you your purchase bill as invoice, waybill and shipping Trackings for the 6th time sir because we have shipped out your order to you since wayback 27th Saturday of October this Month to ensure on time delivery to you tomorrow as agreed and scheduled.. Again, if you do not received the TRACKING STATUS and your other paid bills please we suggest you should provide us an alternative email ID to re-send them to you right away. Here find your purchased and shipping details as listed below to confirm; TRACKING NO:[protected] Courier Weblink: www.nationwidecouriers.net Pls confirm to me if received as we are very busy with other customers paid order to ensure on time delivery to them. We shall surely attend to you too. Management The Secretary. Mr. Bansal Alok Ben Clark <[protected]@gmail.com> 29 Sep (11 days ago) to Music Thank you for this, the others didn't reach me. Sorry. I don't know why. I have checked the tracking status and look forward to receiving the item as agreed. (I note that there are other items mentioned on the tracking notice, however, as long as the kit is on its way, that's all good). Thank you for keeping me informed. I will contact you as soon as the delivery happens. 29 September 2014 19:56, Music Tech <[protected]@gmail.com> wrote: Thanks for holding and bringing to our notice Mr.Benedict Clark. Sir i have consulted my Bos "Mr. Shaikh" and to our notice you are expected to received the parceldelivery as specified and agreed. Also as yoy have mentioned i crossed checked your order and discovered you only order for a 5in1 Vintage Rogers Drum Set Silver Sparkle that cost 50, 400 INR but to my understanding our packaging manager mistakenly have mixed your order with other client as Mr. Ben and in your consignment additional 13pieces of drum kit sets are shipped in your name and address on transit as we speak will be delivered to you before 12 Noon tomorrow. Yes as you have said no problem because we do believed you will only open and rmoved your single sets order units of 5in1 Vintage Rogers Drum Set Silver Sparkle only. In conclusion the entire management is worried if we can trust you with the extra units drum kitz that they will be safe with you after you received the whole parcel and removed your order later we start making arrangmenet for the return or reshipment of the extras. Mr. Benedict Clark, sir can we trust you on that??? That the extra drum kits will be secure and safe in your resident after you received them tomorrow. Please do confirm this to us on time because already we are worried and have had an emergence meeting over the goods shipped to you as they worth almost 277, 400 INR all in one and these are large amount of valued worth products, very expensive the management is about to take a very big risk with you simply because we trusted you as an honest customer. Confirm to us on time if we can trust you with these goods after you received them tomorrow sir. Management. Regards The Secretary. Alok Bensal Sep 29, 2014 at 4:33 PM, Ben Clark <[protected]@gmail.com> wrote: Ok, it's totally crazy, but yes, you can trust me not to mess up the drums. We'll figure this out. Don't worry. I look forwad t receiving the drums to morrow and I will send you a complete list of what I receive as soon as it arrives. Sleep well, Ben Clark 30 Sep (10 days ago) to me Morning Mr.Benedict Clark, Sir we write to inform you on the 18in3 sets unit of drums shipped in your name and address on transit and ready for delivery to you in less than 5 hours today. Sir as concluded yesterday by you that you will keep the extra 13unit drum sets safe after you received the whole and removed your 5in1 Vintage Rogers Drum Sets Silver Sparkle products from the whole sealed parcel shipped in your name, sir the entire management is afraid of not loosing the extra drum sets to you and have came up with an alternative for you assuring us that they will be safe with you. Firstly, we had an urgent meeting this morning and the board of directors have decided that before the delivery of the huge sets drums to you today in next 5 hours that you are to make a down payment of 50% (126, 100 INR) as SECURITY AND MORE OF GUARANTEE ON TRUST on the entire worth order shipped to you as estimated as 252, 200 INR after the deduction of the paid 25, 200 INR you made from the total cost 277, 400 INR. All are in concern of the addition of these 13in2 sets drum kits as, - Tama Star classic Drum 6in1 Set and - DW Collectore Maple Candy Tangerine Lacquer Chrome Drum Kit 7in1 Sets mistakenly by one of our Top packaging manager who faced a disciplinary committee today at the meeting and was "SACKED" from work for putting the whole management products in such a big risk situation. Now a mistake had been made in the process of ensuing your order was treated and dispatched to you on time and we are looking forward for an everlasting solution based on your positive co-operation to make positive progress and ensuring delivery to you today; Now, my boss "Mr. Shaikh and some part f the board member" had disagreed on the proposed 126, 100 INR as 50% at the meeting you are requested to pay, meaning that he said he trusted you personally as an individual not to pay such large amount but instead directed that you should make sure you Pay-in the remaining 25, 200 INR Balance of the total worth 50, 400 INr on your order first while we shall still be having the rest 13 Pieces drum sets worth 227, 000 INR with you after you received them tomorrow in the morning to removed your 5in1 Vintage Rogers Drum sets first atleast that way your parcel delivery will be completed and received by you first while we shall start making arrangement for the collection of the remaining 13 units drums as risk on us from your resident. Sir, once done you are 100% assure of getting delivery directly today and to avoid any form of delay to you. More So to earn the management board of directors trust and most importantly to show your honesty to them that we can rely on you over the excess 13 units drums will be safe with you. Therefore, you are to complete the 25, 200 INR balance remaining first today as the conclusion made from the outcome of the management meeting this morning and once you are done paying the 25, 000 INR balance amount then an effect directives shall be approved completing the drum sets delivery to you in less than 5 hours. Do the needful paying the 25, 200 INR balance right away on time to ensure quick delivery to you and get back to us with the paid bank slip to print out here and process your order delivery to you urgently to resolve the situation immediately. Awaiting your urgent reply. Management. Regards Ben Clark <[protected]@gmail.com> 30 Sep (10 days ago) to Music Dear Music Tech team, Look, I'm sorry to hear that you're all in such a panic about this. There was a mistake, it's true, but I think you have been extreme in your reaction to sack your employee forthwith. I am very sorry to be the occasion of someone losing their job, and your behaviour does not predispose me well to reassuring you in any way, let alone paying out a huge sum just to make you feel safer. No, sorry I will not be paying you lakhs of rupees for drums that I am not going to keep. However, you can be sure that I will not cause you any worry about this. I will not take anything that I have not paid for, and I am quite happy to store the packages until you find a way to get them returned to yourselves or sent on to whomever. I have a suggestion. I must admit that I am glad to see these drums because it allows me to take some thought as to whether I would want to buy these or other drums like them, so, if it's ok with you, I will look inside the packages and inspect the drums while they are with me. They will be safe, they will remain in the house and they will not be damaged or marked in any way. If I decide I really want to buy them, after all, I will make you an offer. I think it would be fair for you to ask me to pay some kind of deposit on the understanding that I am checking out the drums as a possible purchase - of course, if the drums are already sold to someone, then that is another matter, and I will make sure the packages remain sealed and will not pay a deposit. If you can assure me that the drums are not already sold, and that I can check them out, you are welcome to suggest a deposit amount, on the understanding that this will be returned to me if I choose not to buy the drums. If we agree this, I will pay the postage for the drums to be returned to you within one week. If this agreement suits you, then I would also request that you return your employee to his/her job - surely this will be a lesson for us all. Sincerely, Ben Clark Music Tech 30 Sep (10 days ago) to me Me. Ben Clark, sir firstly you are requested to pay-in 25, 200 INR the remaining balance on your exact order not the 252, 200 INR for the All are in concern of the addition of the 13in2 sets drum kits as, - Tama Star classic Drum 6in1 Set and - DW Collectore Maple Candy Tangerine Lacquer Chrome Drum Kit 7in1 Sets Yes and reason why is to earn the management trust that we can rely on you that nothing will happen to these extra units after you received them today. Sir these is the only way you can get delivery today because we are about to take a very big risk here to ensure you get delivery first and looking at this perspective we are been fair enough in you despite we are about to risk other drums in same consignments with your vintage drums you are about to received today Sir more over we are talking of extra worth 252, 200 iNr expensive drums here compare to your order which you have illy made 25, 200 iNr as part payment and if you are requested to pay-in the balance if 25, 200 iNr first before you receive the parcel compared to the entire worth products shipped on your name and address worth 252, 200 iNr then that is fair enough on you Again sir you can only get delivery after you indicate to us by total monetary pay down amount if the remaining balance if 25, 200 iNr earliest today before you received delivery today. Also sir you have forgetting that these are all 18in1 consignment goods all sealed and endorsed in your name and address only and only you have the right to receive open it because any other alteration can prompt to theft by any other person therefore you need to settle the remaining balance if 24, 200 iNr first earlier today on time before you refund these parcel Again we have heard your advise and pleas over the packaging manager we FIREd this morning the management is looking into it and these will be his second time putting the firm into such big trouble because we have lost some expensive drums through him with same. Mistakes to some bad buyers who run off with over 7 lakh worth of drum and are never recovered till today these are why we took such action in him but we shall reconsider on that has you have made it clear that no one is above mistakes Lastly Me Ben, sir you asked if the extra - Tama Star classic Drum 6in1 Set and - DW Collectore Maple Candy Tangerine Lacquer Chrome Drum Kit 7in1 Sets are already bought or belong to some else actually NOT AT ALL because we have sorted the other client shipping the extras of his goods order to him therefore the extra drums included in your parcel are ours and for sales but first we are concern about their safety in your custody as you assured. These means the Extra drums in same consignment with yours are open and fir sale too In conclusion, again you are to pay-in 25, 200 INR as the initial balance not the large amount becaus we reasoned at the meeting and consider you to be an individuals not a company item wise you should have been requested to pay in 50% as 126, 200 iNr as a SECURITY WATCH DOWN Payment but we never wanted to impose such measures on you because we trusted you to be an hints person and we are trying so hard here to believe you that these extra drums will be safe with you after you received then today but first as Sid you will have to complete paying the 25, 200 iNr balance right away and forward us the paid bank slip to print out here and present to the board member at the next meeting in short hours now to ensure nothing stops delivery to you today Do that and get back to us in time Thank you, message received. Yes, I will of course pay the balance of Rs25, 200 immediately on receipt of consignment. Furthermore I can guarantee that the other drums will be safe and unopened until we have agreed. Best wishes, Ben Clark Mr. Ben, we are sorry we can not deliver the consignment to you before you pay the 25, 200 INR reason that already we are having 252, 200 INR worth extra drums shipped in your name and address for delivery today and also you have only paid 25, 000 INR as part payment of the whole consignment. In a situation like this is advisable that you complete your own part of the order total payment in the same consignment first by paying the 25, 200 INR balance before we deliver to you otherwise the delivery maybe delay for more days which we are trying to avoid for you here but to ensure you get delivery today Sir in conclusion from the board of directors you are to pay-in right now the Balance amount of 25, 200 INR to enable us have more trust in you that your own part of the order as 8in1 are cleared and remaining the extra 13pieces expensive drums in your care while is a big risk on us. If you are still having doubt we have scanned and attached to this mail the endorse and products on transit ready to deliver to you today and that will only depends on you making sure you pay the remaining balance of 25, 200 INR on time and get back to su with the bank paid slip to proceed delivery to you without any form of delay Here you can find your purchase bill receipt and waybill scanned attachment copies with mail of goods shipped in your name and address ready for delivery to you today in Uttarakhand. Therefore, you are to pay now the 25, 200 INR before delivery to you and yu received the parcel today because after delivery you removed your order we shall still be having large amount worth of extra expensive drums kits with you and that is more to entrust with you without you completing your total balance first. Management. Regards <[protected]@gmail.com> 30 Sep (10 days ago) This is becoming tiresome. I have received your attachments. This is all very well, however, your insistance that I pay you the full amount in advance of delivery goes against our initial agreement, which was half in advance, half on delivery. In other words, how can I trust you that you will honour our agreement and actually deliver the kit? I am sorry that you've made a mistake and that you are worried. However, it was your mistake, not mine, and if you want to resolve this matter swiftly you will make the delivery. Otherwise, you will have to recall your delivery altogether. Again, these anonymous emails, and unreasonable messages. Why don't you just call me? 30 Sep (10 days ago) to me Mr. Ben with due respect sir we do not indulge in bad sales here. We just called you and explains the situation if things to you on phones Sir we are of no interest in your Kirby but you do not expect us to hake such big risk delivering a whole consignment worth 252, 200 iNr to you while we have suggest at that we can confide in you at least to first make the balance payment of 24, 200 iNr Sir this is India we don't cheat and is what you paid for you are gritting but in a situation like this allowing you yo complete your order balance amount before delivery is in your favor not ours and yet we far worried on the extra goods You can see for you self all paid receipts and waybill copies all in your name and address so why do you think we shall not deliver to you sir it all depends on you if you want delivery done to you today because these area the worth products in same consignment with your order and only by receiving them first you can have access to remove your vintage drum set order too We do not have a whole day here sir we suggest you do the needful payment the 25, 200 iNr and get your order immediately while we make arrangement for the collection of the remaining in some days time Regards 30 Sep (10 days ago) to Music Mr Shaikh, I'm very sorry that this is your attitude. It is up to you to send me my order, on the terms we agreed. It is not in my interests to pay you before receipt of my goods. Besides, it is not me that has been pressuring for immediate delivery - it is you who have determined this to be so urgent. Now, so far, the goods have reached Uttar Pradesh according to the tracking details. If you decide to recall them and then send out my drums as agreed, that is your choice. Furthermore, I will not be able to make the payment to you by the end of the day today, now that this has taken so long, so you would have to receive the payment tomorrow. And I'm afraid you will not receive payment until I receive the drums. If you trust that I will abide by what I've assured you in my emails, then deliver the goods, I will pay the balance for my drums, and even might buy another kit as well. However, if you are really in doubt I suggest you don't deliver anything, recall the shipment, and then send out again the drums I have actually agreed to buy. I'm sorry that I can't be of more help to you than this. I am being as flexible as I can be. After all, you already have my downpayment on one of the kits, you have my details, you know my address and number, you know where I work, I'm not about to run away. Hoping you will take a decision and let me know what you are doing, Ben Clark 1 Oct (9 days ago) to me Morning Mr.Benedict Clark, and how are you doing today. Sir i am Mr. Shaikh the owner and GMD of MUSIC TECH COMPANY. Also i have read and listen to you so far on all your complains in the last email i will make all answers to your request clear in brief to you before i proceed attending other board meeting and on my way on business trip soon but will advise yo do as told to avert any more delay of delivery to you as i assure you 100% delivery once done and comply with the directives; Firstly, Mr. Ben i do apologised if by any means if we have been so harsh or bad in our response to you but same way you need to understand that there are alot of pressure in us here trying attend to many customers while we have made a solution to your order as simple as possible to resolve and ensure you get delivery on time but yet you failed to understand having all these unnecessary doubt on us but you are completely wrong because we have nothing to do with your money and we have done our part shipping out your order on time and closer to you for delivery but to my surprised all you can say is that you is that "WHY DID WE SHIP TO YOU ON TIME THAT WE ARE PRESSURING YOU FOR IMMEDIATE DELIVERY???" Sir if i may asked we already stated clearly that all our shipment and delivery within India inter-state only takes 2-3Days and if you paid on 26th Sept and able to received your parcel on 30th September does that mean we never keep to our terms and words to you??? Sir how will you feel if delivery of Days takes more than 10 Days to you and yet i one of the mails you asked what are the urgent update on your order but now am surprised you are blaming us for doing our job. You said we never called but we did and all we get is an insult on Phone and still you and i agreed anyone could make such mistakes because we are all human and bound to make one and all the mis package done in then processing of making sure your order was process and ready for shipment on time and all we get in return are these huge blame. Sir is ok but if we have your co-operation here all will be resolved in a jiffy as quickly as possible not by argument and mistrust.. Secondly Mr. Ben, "IF WE DECIDE TO RECALL THEM AND SEND OUT SEPARATELY YOUR ORDER BECAUSE IT HAS REACHED UTTAR PARDESH" i will make it clear to you that it all depends on you if you want to received the delivery today before 2:00pm or you wait more longer unspecified days further to receive the drum sets and that will not be good also bear in mind that is not possible to direct anyone to unsealed, open and removed your 5in1 units order Vintage Rogers Drum Set from the whole packed and sealed together 18in1 set of drums no is not possible simply because any opening of the consignment by any other person not you will endanger and put the whole drums into big risk and liable to easy theft, more reason is that these are handy and easy to picked drums away by unknown person and also is an alteration on the consignment that may cause you and us big lost if not careful. Yes, we agreed on payment of balance after delivery but in a situation like these where a huge mistake of mis-package was done in your name and address by one of our top manager who we took a disciplinary action on "SACKING HER" for her mis-did and putting us in trouble yet Mr. Ben you are the same person who pleaded on her behave that we should retained here still under-reconsideration but fired already and you still complain is all our fault and debunking your statement here again that we are to blame for the mispackage. Mr. Ben yes as said is our fault we agreed and when such error was made next thing is solution not argument and only that way we can make progress here. These have prompted us bridging the agreement that you have to complete the whole part of your order payment first before you received the delivery because already 18in1 products parcel are shipped in your name and address only accessible by you only not other person to received and open to removed your single 5in1 vintage drum sets. All these are measures of ensuring that the extra 13in1 set of drums are also safe after you received them and removed your single nit 5in1 Vintage order first but yet all these are done in your favor and a big relief which you never considered to be an assistance from us side to you but yet instead thinking that we shall cheat you over the balance of 25, 200 INR you are about to pay. Sir this is ridiculous why would you think of a thing like that while we have larger amount of drums sets worth over 252, 200 INR in your name and address ready fro delivery to you today compared the balance of 25, 200 YOU you are about to pay and received your order in one peace in good faith. Thirdly, that "YOU SUGGEST WE SHOULD NOT DELIVER ANYTHING NOW AND RECALL ALL THE CONSIGNMENT BACK TO BASE" Mr. Ben if you are paying the balance of 25, 200 INR is for your own good and able to avoid you DEMURAGE BILLING AND SECURITY WATCH DOWN PAYMENT OF MORE EXPENSES because if the parcel stay more longer days ON HOLD all these extra charges will set in which you and our management will have to bear the cost together and may lead to DEDUCTION on your actual paid 25, 000 INR resulting to only 40-50% refund and all these will only set in if the ready to deliver to you parcel stayed longer days ON HOLD and you will not like this happening and same way these are all what we are trying to avoid for you here to ensure you get your order delivered to you since yesterday and today in good faith but first as decided and concluded by the board of directors for us to trust you more you will have to Pay-in the balance of 25, 200 INR today soon so that the transit can be completed and order delivered to you on time in less than 5 hours today. Lastly; that "YOU ARE NOT PAYING UNTIL UPON RECEIPT OF GOODS TO YOU & THAT YOU ARE HELPING US" Sir how do you expect us to deliver all 18in1 products consignment worth over 252, 200 INR while you you have only made none visible down payment of 25, 00 INR. Sir try compare the amount rate yourself for God seek as these are goods shipped in your name and address to you bear in mind that you are not helping us here but we are helping you here to avoid any further delay on delivery and ensure you avert any future Demurrage billing that may affect and cause more deduction in your refund if need be because all recalling of goods and reshipment will attract more expenses beared by both parties and it will be of big effect on you eventually paying more so why not do as directed making the 25, 200 INR Balance payment now and receive your order in good faith. Again you asked how can you trust us that you will received them right??? Sir you have seen for yourself that we have kept to our own part of the deal and bargain from the start taking your order in record, shipping out to you on time, providing you with updates and also you already have all your paid receipt and other document as we promised so why on earth would you think you will not received your order today after you complete your balance payment Mr. Ben do the needful making the 25, 200 INR balance payment now to avoid anymore complications on your order for you to received them easily today and we proceed making further arrangement on the collection of the remaining drum set from you after you have received and removed your single 5in1 set of Vintage drum first from the consignment. MAnagmenet. Regards Owner. MD. Ibrar Shaikh 1 Oct (9 days ago) to Music Dear Mr Shaikh, You are quite wrong to suggest that I have at any point insulted you, and a you say in your email I hope there is no bad feeling between us. Since you have insisted so strongly that the delivery would be better made today so I have finally agreed to your new terms and have instructed the payment of the balance of Rs25, 200. This will be paid to the same account today. Kindly instruct the delivery to go ahead and then we will discuss our further options. Kind regards, Ben Clark Music Tech 1 Oct (9 days ago) to me No bad feeling at all Mr. Ben, and am very happy i heard directly from you and doing the right thing. Sir you do not need to worry i assure you that the goods will be delivered to you today once you are able to to complete the payment and forward us the paid bank receipt at earliest because i want to make sure personally the delivery is done to you today before i embark on my business trip today. Again, yes we are both cleared and i assure you no disagreement between us as i have heard your mind too. Once again all i can say is that am sorry if any of my staff or i have been so harden on you but i strongly believe you will understand better why on the pressure we all go through here on daily bases from customers. Sir i hope you will keep the remaining 13in1 units expensive drum sets for us too as part of your own side of the agreement after you received them today. However, you will received the parcel today i assure you 100% on that and hope you and your family are doing great. Management. Regards. Mr. MD. Shaikh 1 Oct (9 days ago) to Music Herewith the payment acknowledgment P.S. Please make sure the shipment is indeed delivered today, because my wife and I will be away for four days from tomorrow and are leaving early. Best regards, Ben Clark 1 Oct (9 days ago) to Music Mr Shaikh, Kindly acknowledge your receipt of payment and confirm delivery status immediately. Best regards, Ben Clark 1 Oct (9 days ago) to Music Mr Shaikh, You have still not acknowledged my payment in writing. Is this your way of trying to encourage trust Mr Shaikh? You are not answering your phone and you still have not given any update on the status of the delivery. Is your intention to cause maximum stress to your customers? We do not have the option to take delivery tomorrow. Confirm what it is you are doing at once please. 1 Oct (9 days ago) to Music Mr Shaikh, I am waiting for your response. Ben Clark "It's very simple to be happy, but it's very difficult to be simple" Rabindranath Tagore Music Tech 2 Oct 01.42 (8 days ago) to me Mr. Ben Clark, Sir we do apologized for the late response and more so we confirmed and process your payment lately. However, My Boss "Shaikh" was not on seat and the instruction he left was that if your payment was unable to verify on time we should make all arrangement making sure you get delivery today but it came lately. Sir, would you be available for collection tomorrow or do you have any other suggestion and same way we can retained the parcel till your convienient time to received delivery. Awaiting your urgent reply. Regards The Secretary. Alok Bansal Ben Clark <[protected]@gmail.com> 2 Oct (8 days ago) to Music Mr. Bansal, How many favours you need of your customers! If you can deliver the package before 10.00 am it's ok, otherwise we have a problem. Please make sure of delivery before 10.00am and revert to me immediately. Ben Clark <[protected]@gmail.com> 2 Oct 06.33 (8 days ago) to Music ... We have not been able to get any tracking information. Where is the parcel? If it is still in Uttar Pradesh we can't get it delivered on time. Please supply a full, informative update straight away so we can a take a proper decision. Ben Clark <[protected]@gmail.com> 2 Oct 06.46 (8 days ago) to Music Mr Bansal, I am expecting your prompt reply. If you cannot deliver today by 10.00am, we are back on the Sunday 5th evening, so it could be delivered then or on the 6th for sure. We are looking in to other options, but I doubt that I will be abl to offer you any more suggestions. Ben Clark <[protected]@gmail.com> 3 Oct (7 days ago) to Music Hi, still haven't heard from you. We will be back in station on Sunday evening and can take delivery Monday morning. Everything will be safe with us till you decide what to do with it.Meanwhile you have posted more drums on your site - very nice little DW! Where on earth do you get them from? We will be oput of email contact (having no internet access) until Sunday. Music Tech 4 Oct (6 days ago) to me Hello Mr Ben, yes we shall complete the delivery to you second day on your arrival from your trip because we could not make it last day you paid and your payment was verified lately also "My Boss" was not unseat to endorse and effect your order as agreed and scheduled but all will be done by the time you arrived. Please do have a wonderful weekend and our regards to your family. Management Ben Clark <[protected]@gmail.com> 6 Oct (4 days ago) to Music Dear MusicTech, Eid Mubarak. We are now at home again and await the delivery today or tomorrow. Kind regards, Ben Clark Ben Clark <[protected]@gmail.com> 7 Oct 11.00 (3 days ago) to Music Hi, Kindly give us an update when to expect the parcels. Ben Clark <[protected]@gmail.com> 7 Oct 16.22 (3 days ago) to Music Dear Mr Shaikh and others, I see no update on the courier site since 30th Sept. When is delivery expected. Can you please make sure to give an update today. I have asked several times now. Regards Music Tech 8 Oct (2 days ago) to me Hello Mr. Ben, hope you did had a nice time from your Holiday. Yes we are ready to deliver the drum stes to you tomorrow or first thing on Thursday morning but we are still waiting for our Boss "Mr. Ibrar Shaikh" for the endorsement of some document for you and also will make the final decision after the very urgent meeting tomorrow to complete delivery to you. Once again we do apologised for the late reply as all our staff just arrived and returned from the long Holiday too and work will start fully tomorrow and you are 100% assured your order will be completed soon as you requested. Thanks for the patronage. Regards Management. The Secretary Ben Clark <[protected]@gmail.com> 9 Oct (1 day ago) to Music Mr Shaikh and the others at Music Tech, Please confirm the expected delivery time at your earliest opportunity. You have assured me that your packages will be delivered this morning. Is that now the case? Music Tech 09:34 (23 hours ago) to me Morning Mr. Ben, yes you are receiving the Drum sets today but there happens to be an urgent meeting helding right now against all outstanding delivery to be made simply because there has been some of our expensive drum set lost to dubious buyers who refused not to pay after they received them from 5 Days ago till this very moment. However the case maybe we are putting all measures in place not to affect or delay your drum sets delivery today but the outcome of the meeting from the board of directors members will determine what next of action to take and more so my Boss came back yesterday and will be on seat today to look into the issue as well and we fnd an everlasting solution to resolved Yes you are assure of delivery today but we shall get back to you soonest and complete your order right away. The Secretary. Management. Regards Ben Clark <[protected]@gmail.com> 12:45 (20 hours ago) to Music I don't think your issues with previous customers has anything to do with me, and I am glad to hear that you can assure me of delivery today. Please give me an update on progress ASAP. Ben Clark <[protected]@gmail.com> 17:44 (15 hours ago) to Music Music Tech, I am now beginning to come to the conclusion that you have not been honest with me. At least I could expect a call from you to explain exactly what has happened with the drums. Why have you not confirmed a delivery time? Why has the courier site not been updated? What of your promises now? I have been trying to call your office but there's no reply and you have not responded to my emails. Of course the drums have not been delivered, and you have my money in full, in advance! I have been more than patient about this and rightly expected better from you. If you do not get on and deliver the drums (at least the drums I have already paid for!) I will have no choice but to determine that you have stolen my money and do not intend to honour our agreement at all. If that is the case I will take action. PS> I quote your last email: "you are 100% assured your order will be completed soon as you requested." How ridiculous are the promises made by tradespeople in India! And how false! Why don't you forget about promises and just concentrate on (1) delivering and on (2) clear communication ? This is the difference that will most likely make or break India internationally in the future. I for one am sick of hearing the empty promises and false assurances so unrepentantly dealt out in this country and would be so relieved to have honest, clear and down to earth dealings. URGENT!!! PAY-IN 28, 300 INR AS TO CLEAR AND ENSURE ON TIME DELIVERY TO YOU TOMORROW Music Tech 02:36 (6 hours ago) to me Mr. Ben Clark, Sir you have every right to be angry but also same way you need to be very patient with us here too. Yes we do promised you that you are getting delivery today but an emergency meeting cae up due to the fact that we lost very large number of expensive drum sets to some dubious buyers down south and as we speak almost 12, 800 Dollars worth expensive drum sets are lost in last 6 Days. At first we never wanted this to affect your order delivery to you today ad these are why we promised you that you will get them today. You may be british or an American yet we are proud to be an Indian all the same is the same blood that run through our veins. Back to your order, Sir there is a new directives from the board of directors and management that all outstanding consignment to deliver immediately must be secured and covered with a REFUNDABLE SECURITY WATCH DOWN PAYMENT OF 50% OF THE TOTAL WORTH GOODS YOU ARE RECEIVING. Yes and if by our estimate as calculated below; You have paid for the 5in1 Drum Set amount of 54, 000 INR. The total amount and units of drum set shipped in your name and address worth 277, 000 INR. If we are to removed the sum paid and cleared as; 277, 000 INR - 54, 000 INR = 226, 600 INR And as mentioned 50% proposed to pay = 113, 300 INR Sir as you can see going by the 50% of the remaining 13in1 products that will be left after you received your order will be 113, 300 INR for you to pay. But the good news is that My Boss and some of the board directors are against the bill that you should pay-in instead amount as low as 28, 300 INR and get delivery first thing tomorrow simply because you are an individual not a company holder. Mr. Ben, these measures are taken because of the terrible incident occurred just few days till date and has affect all outstanding parcel on hold for delivery. Therefore, you are to pay-in the amount of 28, 300 INR first thing tomorrow before you received delivery of the Vintage drum set along with the rest units without any delay. In conclusion, the amount of 28, 300 INR you are paying are REFUNDABLE BUT ONLY AS A SECURITY WATCH OVER THE EXTRA DRUM SET OF 13IN1 INCLUDED IN THE 18IN1 SETS SHIPPED IN YOUR NAE AND ALREADY YOU HAVE THE PAID RECEIPT AND WAYBILL ENDORSED and that alone put more risk on us loosing the goods to you without any other way to protect them but only by making sure you pay-in the 28, 300 INR to eartn our trust and prove your honesty that the extra drums will be safe with you after you received them tomorrow to open and removed your 5in1 Units Vintage drum sets. Lastly, for faster processing and on time delivery to you you are requested to pay-in the amount of 28, 300 INR to the belwo emergency BAnk Account details below; BANK PAYMEMT DETAILS; ACCOUNT NAME: SHAMIM AHMED SHAIKH ACCOUNT NUMBER:[protected] PAN NOS: DPZPS5942J IFSC Code: ICIC0006434 GOREGOAN WEST BRANCH Do the needful without any delay paying the 28, 300 INR amount Aas the REFUNDABLE SECURITY WATCH to procees and complete delivery to you tomorrow in the next 5 hours without any delay further. Once again we do apologised for the late response due to many meetings by the board memeber of the firm to our lost drum sets and we assure you 100% this new solution and development will put a bigf smile back on your face soon when you received your drum sets tomorrow as scheduled. Management. Regards Ben Clak <bjtclark 07:25 (1 hour ago) to Music MusicTech, Are you seriously suggesting that I pay yet more to you to cover your mistakes? There is no sense in doing any business with you whatsoever. You are neither honest nor trustworthy. You have not delivered my drums and you have not honoured our agreements at any stage. Return my money, keep your drums and finish. Repeat. Return the money and get your courier to return your shipment to you. I am not interested to have any further dealing with you. Be assured that I will be reporting you to OLX and to the consumer complaints court if you delay paying my refund and waste any more of my time.