[Resolved] Olx India — using my car without changing the rc

S S M Pandian

Address:

OLX India, Store at 43 Krishna Market, Kalkaji Extension, Kalkaji New Delhi 110019

I have sold my santro glx car no. Dl 3c aq 2454 through olx kalkaji store at 43 krishna market, kalkaji extension, kalkaji new delhi 110019 in the month of february 2020. As per the terms and condition within 3 months the rc must be changed. But even after 5 months they are using my car with existing rc i. E.in my name. Being given to understand from haryana police gurgaon that my car was used for illegal activities. I approached olx office and requested so many times but still they are not changed the rc.

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Aug 15, 2021

Complaint marked as Resolved

Verified Support

Aug 06, 2020

OLX India Customer Care's response Dear OLX User,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

we understand your concern; however, we would request you to elaborate your concern along with the adequate proofs.

- Your registered phone number on OLX

- Transaction receipt if any, in context to advance payment.

- Ad id through which you have contacted the user.

- Chat/message history with the user.

- Contact number/email address of the user.

- Please update if the user shared the number through voice or text message.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!