[Resolved] OLX India — washing machine unusable

1 Review
 sshah111 on Mar 2, 2018
Brought a samsung washing machine on march 1, 2018 from an olx seller shoab khan ([protected]). Seller lied about it being in excellent working condition and fairly new. It turned out to be extremely dirty and unusable. It has crap (Mud and stones) coming out of it every time water fills in it. This product was sold by unique enterprises, hbr layout bangalore. I am trying to contact them for the free service that i was promised at the time of sale, however there's no response. I want a refund of my payment and want to return this unusable product. Kindly look into the matter

washing machine unusable
Complaint marked as Resolved Apr 4, 2018
Verified Support
OLX India Customer Care's response, Mar 04, 2018
Dear Ms. Shah,

Thanks for contacting OLX!

We apologize for the inconvenience caused.

As per the details shared, we have blocked this user from our site. The user cannot use the account any further on our site for any purpose.

You can reach out to the legal authorities to lodge an FIR or file a cyber complaint.

Rest assured, we will provide full support in this regard for the investigation. The police can reach out to us at safety@olx.in.

Once again, we would like to thank you for bringing this issue to our attention. If you have any other concerns, do reach out anytime.

Team OLX!
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    OLX India - washing machine unusable