[Resolved] Olx — mi a2 mobile from olx

Sushant Singh Gangwar

from Bageshwar, Uttarakhand

Address:	Bareilly, Uttar Pradesh, 243122
Website:	Olx

I saw a ad on olx from a user name jai kishan then i talk to him then he ready to give me the phone at rs 3000 but he fools me and he took 7300 money from me.
He said he is from indian army and he give me id proof then i trust him but he freauds people. I loose my 7300 rupees now i want my money back plz take action against him he frauds people.
I have all proof that he freauds me.
Plz stop that kind of person.

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Mar 10, 2019

Complaint marked as Resolved

Verified Support

Feb 07, 2019

OLX India Customer Care's response Dear OLX User,

We're sorry for the inconvenience caused to you.

We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.

1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.

As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.

Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.

In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.

We look forward to your response.

Regards,
Team OLX.