[Resolved] Olx — Suspended my olx account

sidaddict

Website:

www.olx.in

My OLX account was suspended when I encountered a scammer who was selling me macbook and asking for advanced. He was a big time scammer and cheated a lot of people he confessed. I sent OLX all the chat screenshots and also the scammers ID. But seems like they prioritise scammers over genuine people just to have a big user base on their platform.

It's been more than 2 years and still my account is suspended and they didn't even care to tell the reason it's a shame such a big organization and they don't even have a proper functionality to block scammers.

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Aug 7, 2021

Complaint marked as Resolved

Verified Support

Apr 01, 2021

OLX India Customer Care's response Dear OLX User,

We apologize for any inconvenience this may have caused you. There are multiple reasons due to which an account can be banned.
In order for us to assist you please share your details along with your registered number at [protected]@olx.in. We will assist you on priority.

Thanks,
Team OLX