[Resolved] Olx User — I have lost my money by transferring to fraud seller | |
I have transfered 2000rs to seller but after that seller is not responding almost 2weeks over, ad is about laptop sales, i have his account detaiils and statement kindly take fraud action on him, team please reply to me i will send his account details pls take immediate action he has more 3 ads. Almost 2 weeks he is not picking my call even if he pick the call he says he will not send the laptop anymore, and he have 2 more laptop ad, kindly take prior action on fraud case, this shoud teach lesson to the cheater pls do the action, dont simply block the user, and i need a complaint report on him His bank details, if you want i can provide transcation details too. Bank details A/c holder name : vadivel A/c no : [protected] Ifsc code : corp0000483 Bandk : corporation bank Was this information helpful? | |
Mar 22, 2019 Complaint marked as Resolved thanks for ur valuable response Verified Support Feb 22, 2019 OLX India Customer Care's response Dear OLX user, Thank you for sharing the concern with us. We completely understand your situation and apologize for the inconvenience caused. We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers. We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se. Addressing your concern is our priority and we will always give you the best possible service. Would request you to please share more details related to the same with us on our email address i.e. [protected]@olx.in. Thank you for contacting OLX! Team OLX | |
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Thank you for sharing your concern with us and we regret the inconvenience caused to you.
We understand your concern; however, we would request you to elaborate your concern along with the adequate proofs on our mail safety@olx.in.
- Your registered phone number on OLX
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.
This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.
Awaiting reply from you!
Thanks,
Team OLX