[Resolved] Olx.in — olx seller scam..fraud..cheating

sandeep ponna

from Palakollu, Andhra Pradesh

Address:	Morena, Madhya Pradesh
Website:	Olx.in

Respected sir/madam,
I bought a sony playstation portable (Psp) on olx.in on january 10, 2018. Seller named anuj tiwari mobile: [protected] and his friend yadav mobile:[protected] asked me to send money of 2300 via paytm to nikita tiwari mobile [protected]. Later they shipped the item via dtdc courier with
Consignment number :z51820226
Senders address: anuj tiwari, sitaram bandukwali gali, morena, gwalior, madhya pradesh mobile:[protected]. Due to dtdc negligence, the courier lost at rajhamundry town... After making consumer complaint in ingram, dtdc courier gave me a compensation of 1500 rupees as they lost the courier in transit to the sender anuj tiwari at the booking office on february 8, 2018. From that day, seller hasn't sent me a single rupee. He blocked all my mobile numbers. I waited till today but there is no response. So please take action towards him. This is really online cheating. Please help me

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Mar 27, 2018

Complaint marked as Resolved

Verified Support

Feb 24, 2018

OLX India Customer Care's response Dear Sandeep,

Thank you for sharing the concern with us.

We completely understand your situation and apologize for the inconvenience caused.

We wish to inform you that without any delay, we have blocked the seller's account as well as his number so that he cannot dupe any more buyers.

We assure you that our top priority is to maintain a safe and secure OLX community and remove users who do not comply with our Terms o[censored]se.

Also, it is submitted for your information that OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions. We suggest that you always analyze the ad you are interested in.

As you said, you have some documents supporting your case, we suggest to take the help of legal authorities. Kindly file an FIR against the seller and OLX will provide all the information related to the seller to the legal authorities.

And also for any assistance required in the same please do contact us on [protected]@olx.in. We assure you that our top priority is to maintain a safe and secure OLX community.

Thank you for contacting OLX!

Thanks,
Team OLX