[Resolved] Olx.in — redmi note 5 pro mobile handsets

Pavan Mali

Address:	Rajsamand, Rajasthan, 313301
Website:	OLX.in

I had ordered a mobile handsets from the website OLX .com (Redmi note 5 pro).
I had received the messages from the seller by his personal account.
He had told me to send an amount of ₹2000 and ₹3000 by the Paytm wallet .
I had sent him that money but now he is refusing to send niether the product and nor the money back.
Now I want to complaint about this order.
So please send me my money back.
I had sent the money to him because he had told me for an emergency. So I sent him the money.
It was not my foolness but it was my innocence.
So please help me.

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Nov 7, 2018

Complaint marked as Resolved

Oct 04, 2018

Updated by Pavan Mali Help me

Verified Support

Oct 06, 2018

OLX India Customer Care's response Dear Pavan,

Thank you for sharing your concern with us and we regret the inconvenience caused to you.

We understand your concern, however, we would request you to elaborate your concern along with the adequate proofs on our email address i.e. [protected]@olx.in.

- Your registered phone number on OLX.
- Transaction receipt if any, in context to advance payment.
- Ad id through which you have contacted the seller.
- Chat/message history with the seller.
- Contact number/email address of the seller.

This will help us not only take appropriate action on such accounts but also control any further suspicious activity on the site.

Awaiting reply from you!

Thanks,
Team OLX