[Resolved] Olymp Trade — $500 deposit made on 18/03/2022 not credited

bluerocky66

from Bengaluru, Karnataka

Mar 23, 2022

Address:

10/1 14thcross lakkasandra bangalore

$500 deposit made on 18/03/2022 not credited yet in olymph trade .. i have made couple of follow and share the screen shot of bank statement were amount was debited. but the task was closed saying transaction was unsuccessful and irresponsible behavior by closing the task and asking to wait. can you share me the screen shot o[censored]nsuccessful transaction. you guys are cheating customers telling false information.

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Apr 28, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2022

Olymp Trade Customer Care's response Greetings, bluerocky66!

It's a pity to hear of your less than satisfactory experience and hopes you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right.

Kindly provide your ID account in the comments. So we could investigate your case thoroughly.

Best regards, Olymp Trade team.

Mar 26, 2022

Updated by bluerocky66 Were is my amount can you share me the screenshot were you are saying unsuccessful.. my registered email is is [protected]@gmail.com and my contact number is [protected]

Verified Support

Mar 28, 2022

Olymp Trade Customer Care's response Hello, bluerocky66!

Thank you for writing to us. Your deposit issue was resolved on 26.03.2022. The funds have been credited to your account. Also, as compensation for your expectation and this situation, we have credited 10, 000 experience points to your account. Please check it out.

If you require any further information, let us know.

Best regards, Olymp Trade team.