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Olymp Trade — credited amount is again debited from my card.

I have deposited $30 for trading and withdrawal $30 from my olymp trade account the same has been credited in my bank account as ₹ 2180.88 after conversion from usd to inr and again ₹2092.14 deducted from my bank account without my permission and when i asked from my bank about the same they told me that amount has been debited by olymp trade as they have created auto debit option hence otp not required.

My olymp trade id is 42989808
Email id is [protected]

Complaint Status

[Jun 01, 2019] Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Olymp Trade Customer Care's response Jun 03, 2019
Bunny289, hello there!

Thanks for reaching out! We studied your case thoroughly. On the account 42989808 we have found only one deposit for 30 dollars on 28th of May. These funds were withdrawn the day after, on 29th of May.

We have not found any other operations on the following account.

Our company has no access to any funds on the trader's account, funds are debited or credited only by trader's order.

If you face any difficulties or have further questions, feel free to contact us any convenient way!

Best regards, Olymp Trade team.
Verified Support
Olymp Trade Customer Care's response Jun 21, 2019
Shekhar Ardenashy, very good job so far! Wish you a successful trading!
Complaint comments  2 Comments     Updated: ShareTweet


So you're saying that at first Olymp Trade makes a withdrawal to your bank account, and then they make a deposit once again, right? And you claim that's an automatic deposit option... do you realize that's plain impossible? Dude, this ain't some Netflix subscription, broker accounts simply don't allow for automatic transfers! Even if they did, nobody would manage to transfer money from your bank account without your consent.
So someone is obviously lying here - either bank, or you. I don't know which bank you're working with, but I doubt they would bother to arrange ""the murkiest scam of the century"" just to steal your couple dozen bucks. So here's the only conclusion - maybe you've forgotten to mention something in your story? :))) So far, it doesn't really make any sense.
What I really did like about this broker is their site, they have everything fully details and they have made the website in a manner than a person could read and understand without moving around a lot. By the way, I am new to the platform and I am building my account slowly. I'm glad I've already received the first withdrawal, it actually happened within a day, even though according to the rules it might take up to 5 days.I did not trade in the demo account, because the Minimal deposit is only 10$. I do not believe practicing in demo will help a lot, although it may differ from person to person.

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    +54 11 5917 5747 [Buenos Aires]
    +27 21 100 3880 [Cape Town]
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    James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India