Olymp Trade — credited amount is again debited from my card.
BBunny289 on Jun 1, 2019
I have deposited $30 for trading and withdrawal $30 from my olymp trade account the same has been credited in my bank account as ₹ 2180.88 after conversion from usd to inr and again ₹2092.14 deducted from my bank account without my permission and when i asked from my bank about the same they told me that amount has been debited by olymp trade as they have created auto debit option hence otp not required.
My olymp trade id is 42989808
Email id is [protected]@outlook.com
[Jun 01, 2019] Olymp Trade customer support has been notified about the posted complaint.
Verified SupportOlymp Trade Customer Care's response Jun 03, 2019
Bunny289, hello there!
Thanks for reaching out! We studied your case thoroughly. On the account 42989808 we have found only one deposit for 30 dollars on 28th of May. These funds were withdrawn the day after, on 29th of May.
We have not found any other operations on the following account.
Our company has no access to any funds on the trader's account, funds are debited or credited only by trader's order.
If you face any difficulties or have further questions, feel free to contact us any convenient way!
Best regards, Olymp Trade team.
Verified SupportOlymp Trade Customer Care's response Jun 21, 2019
Shekhar Ardenashy, very good job so far! Wish you a successful trading!
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