[Resolved] Olymp Trade — Debit money in olymp trade account without any reason

ajaynaindcrust

from Bhiwani, Haryana

Mar 20, 2022

Address:	Siwani, DISTRICT Bhiwani, Haryana PIN 127046
Website:	olymptrade.com

Date on 20 March 2022 i open my olymp trade account i see my account balance showing zero. But before my account balance approximately 9 dollar. My account id is 64215556. I think this is fraud name of trading. I request refund my money or return.

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Apr 21, 2022

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Mar 21, 2022

Olymp Trade Customer Care's response Hello, ajaynaindcrust!

Thank you for contacting us. Your review is very concerning to us. We see that the last trading activity in your account was[protected].

Let us be clear about this. We have a commission on the platform for the absence of trading operations in the account. It’s 10 USD/EUR. The fee only applies to the customers who have not made trades on a real account or carried out non-trading operations (deposit or withdrawal activity) for 180 days.

You can read more details at the link: https://olymptrade.com/pages/terms/non-trading-transactions/

Do not hesitate to contact us if any questions or concerns appear.

Best regards, Olymp Trade team.