[Resolved] Olymp Trade — did not receive my last three withdrawals

Issac mody

Address:

8 C and D ABAD NEW DALE APARTMENTS, VADAVATHOOR, Kottayam, Kerala, 686010

Payout 51926461 amount 5.00usd arn 75332990035002087119150

22:43

Payout 51926461 amount 10.00usd arn 75332990035002087123913

22:43

Payout 52448061 amount 20.00usd arn 75332990044002100402400

I did not recieve these three withdrawals in my bank account and the arn is showing invalid

12 february 2020
11:06:18
Payout
Request no.[protected]
Bank cards
*1640
-20.00
06 february 2020
19:58:20
Payout
Request no.[protected]
Bank cards
*1640
-10.00
03 february 2020
16:48:20
Payout
Request no.[protected]
Bank cards
*1640
-15.00
This is the transaction history
The call centers just hang up the calls and the arn they provided are invalid too

Please resolve this complaint

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Mar 23, 2020

Complaint marked as Resolved

Olymp Trade customer support has been notified about the posted complaint.

Verified Support

Feb 20, 2020

Olymp Trade Customer Care's response Hello there!

Please, specify your account ID and send us an official bank statement from 03/02/2019 until today via e-mail, so we can request references to trace your withdtrawal transactions.

Best regards, Olymp Trade team.

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Comments

Divit Thakur

I think there's problem with your bank, as Olymp Trade made a payout. You should connect with bank and ask them, I think there's some problem with correspondence accounts.

Soham Oyir

from Mumbai, Maharashtra

So what's up? Seems your bank has troubles, Olymp said you clear instruction what to do, seems everything clear. Just follow instructions and I'm 100% sure everything will be resolved and OT will help you. I have the same trouble and Olymp support service have helped me to go through such difficulties.