[Resolved]  Olymp Trade — I can't get anything using a real account

I just recently found out about Olymp Trade. I am not really experienced in trading, so I started using a demo account. Everything was kind of great, and I learned a lot of trading features. But after I switched to a real account and deposited some money, I did not succeed. What is the main problem? Should I use a different strategy when trading on a demo account? Does it work differently? Or is it just about the psychological aspect?
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Oct 1, 2019
Complaint marked as Resolved 
Problem solved :)
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2019
Olymp Trade Customer Care's response
Hello there!

Thank you for reaching out. We are glad that your issue is resolved now. This is exactly the psychological aspect, because there's no difference between real and demo accounts. Trader gets accustomed to risky trades of large amounts, loses attentiveness and becomes overconfident. There is also a fear of losing money. If you lose demo units, you do not worry about it, but you become very sensitive to the loss of your real money.

Before switching to a real account, learn all the courses from the "Education": http://bit.ly/2CyjTc6 and practice on demo until you start making stable progress. We also recommend to see the webinar "Psychology. Introduction to Money Management" http://bit.ly/2SuQCYE

Best regards, Olymp Trade team.
Complaint comments 

Comments

I've done a really successful trade recently, selling canadian dollar. I decided to leave the trade open as long as I did believe that I'd caught the trend reversal. I'm not risking the great amount of money and I was badly surprised in the end, that commissions took a large part of my profits. Do you guys practice some hidden fees or what?
Olymp Trade Customer Care's response, Oct 2, 2019
Verified Support
Hi! The only fee that is charged on the Forex Olymp Trade is SWAP.

A SWAP is the transaction to carry a position over to the next day. It is charged based on the system accepted worldwide. Trades on the Forex market are closed on Spot terms. This means that all trades made during the current business day must be closed and the entire amount of currency must be delivered on the second business day.

To avoid closing a current trade, you need to make a swap trade (close and re-open a position at the current exchange rate), which helps settle the obligations of the parties. The SWAP is also subtracted from the trade amount. On a trading terminal, the transaction takes place at 9:00 pm GMT.

Best regards, Olymp Trade team.

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