[Resolved] Olymp Trade — I did not get my money back on withdrawal | |||
I, vidisha alwani, registered in olymp trade with a first deposit of $10.00 using email id [protected]@yahoo.com on 10th september. My first withdrawal of $10.00 was successful and the money was credited immediately to my card on 10th september itself and i got a notification from my bank itself. I think now that this was a trick that olymp trade did to win my confidence, do that i could invest more. On 12th september, i made a deposit of $20 with two separate deposits of $10.00 each. For the first transaction i withdrew $10.20 which was not credited in my card despite the withdrawal status of "processed" shown in my withdrawal status of olymp trade. Same thing happened with my another withdrawal of $16.30. It was falsely shown as processed but no amount was credited to my bank. I contacted customer care and they said it takes 1 to 30 days, then how come the withdrawal on 10 the september was processed immediately and the amount was credited to my card the same day itself? Olymp trade also lied by saying that there was some problem with my bank, which is not true as i had no previous bad experience with my bank and amounts are immediately credited to my account. They haven't even given me a reference number. Olymp trade are offshore fraudsters and all this a scam to loot people of their hard earned money. My advice is do not trade with these scamsters. Even olymptrade Customer service is very poor and issues are not resolved at all. They reply to emails giving false assurances that money will be refunded, but you never get your money back. Vidisha alwani Was this information helpful? | |||
Sep 17, 2019 Complaint marked as Resolved The [email protected] contacted me and told me that it takes 1to 5 working days, but my bank always processes the refunds on the same date as the withdrawal that is I should have ideally got my refund on 12 th September when I made the withdrawal. They also said processing times vary, but how can they falsely state in their withdrawal status as " processed?" That means they are not being truthful. Olymp Trade customer support has been notified about the posted complaint. Verified Support Sep 16, 2019 Olymp Trade Customer Care's response Hello there, dear Vidisha Alwani!Thank you for reaching out! Sorry that the process caused you so much discomfort. We are glad that due to our support team everything is clear for you now. The status "Processed" means that the withdrawal was processed from our side, and the overall time for money to arrive depends on your bank and the payment system, too. Feel free to ask any questions! We are open for the dialogue and ready to solve any problem. Best regards, Olymp Trade team. | |||
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