[Resolved] Olymp Trade — mobile platform.

 
4 Reviews
Netherlands
 Rahul Arshanee on Jun 13, 2019
Hello there! I've got a question concerning the mobile platform. Why does it lack some indicators available on the main platform, namely the one I'm trading with on my PC? I prefer having lots of indicators opened at the same time, they act kinda like filters to each other, which makes the signals more accurate. It'd be great if the mobile platform also had lots of indicators at place. When are you planning to add the rest of them? Thanks for the reply!
Complaint marked as Resolved Jun 24, 2019
Thanks for the reply! I'll be looking forward to the addition :) So far, I'll keep trading with my PC)

Complaint Status


[Jun 13, 2019] Olymp Trade customer support has been notified about the posted complaint.
Complaint comments  3 Comments     Updated: Share0Tweet0

Comments

Rahul, hi there!

We are glad that you are satisfied with the platform. We are planning to add more indicators to the application for the convenience of or traders! Now you can enjoy the browser version of the platform on your mobile device. Have a successful trading!

Best regards, Olymp Trade team.
I request for a withdrawal of 40$ to bank linked through VISA, I don't know why the request got rejected and money is also deducted from my account.

Can anyone help me with this
Olymp Trade Customer Care's response, Jun 18, 2019
Verified Support

Baig Afroz, hello!

We are ready to help you. Please, tell us the ID of your account and the ID of withdrawal. We are waiting for your message!

Best regards, Olymp Trade team.
Hi,

I deposited via bitcoins. Money debited from my account but not credited in OlympTrade account.

I have been mailing OlympTrade team from the last one week and they are not even willing to reply.

I need this issue to be resolved ASAP
Olymp Trade Customer Care's response, Jun 18, 2019
Verified Support

Hello there, Ravi Shankar Podugu!

Thank your for reaching out! Please, specify your account number and the ID of transaction. We will check it!

Best regards, Olymp Trade team.

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    Customer satisfaction rating
    78%
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    phone
    +54 11 5917 5747 [Buenos Aires]
    +27 21 100 3880 [Cape Town]
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    James Street, Kingstown, , First Floor, First St Vincent Bank Ltd Building, , Saint Vincent and the Grenadines, India
    Olymp Trade - mobile platform.