Olymp Trade — Money deducted from bank account but showed Failed in transaction history

Olymp Trade — Money deducted from bank account but showed Failed in transaction history

J Jyotishman talukdar from Guwahati, Assam Dec 29, 2022 Jan 20, 2023 This thread was updated on Jan 20, 2023

Yesterday on 28 December at 6:31 IST I deposited 3000INR in my olymp trade account through UPI QR Payment option to RK enterprise which was given in olymp trade deposit option.. After almost 21 hours money was still not credited and in transaction history it showed FAILED..then again I tried contacting the customer service and the agent said to do the same procedure and click on I have Paid option available in the deposit section..I did the same and it's still pending from several hours ..from 2 days I have been trying to get my money.. My olymp trade I'd is 96340654 Please help me 3000inr is a very big amount for me .. I'm a student and it was all my savings . I request you to resolve my problem. all your agents are saying just to wait. Are you all fooling me? Give my money back or else add it to my id please.. +3 photos Was this information helpful? No (0) Yes (3)
Olymp Trade customer support has been notified about the posted complaint. Verified Support Jan 02, 2023 Olymp Trade Customer Care's response Hi, Jyotishman Talukdar. We are writing to you to let you know that we have acknowledged your case.. We have passed your ID account to the financial department. They are working on the investigation of the pending and contact you shortly with the latest update. Best regards, Olymp Trade team. Jan 03, 2023 Updated by Jyotishman talukdar Do it fast please... I'm in big problem now. I dont have money. Please return my money Jan 03, 2023 Updated by Jyotishman talukdar Please reply me soon. I'm waiting . Just give my money back Verified Support Jan 06, 2023 Olymp Trade Customer Care's response Greetings, Jyotishman Talukdar. We are writing to you to let you know that we have sent an email regarding your case. We can keep the conversation there for quick communication. Our financial specialists are working on the investigation of the pending. Best regards, Olymp Trade team. Jan 06, 2023 Updated by Jyotishman talukdar I've not received any email Verified Support Jan 11, 2023 Olymp Trade Customer Care's response Hi, Jyotishman Talukdar. Thanks for reaching out! If you change your email address or any information, you can contact us: - via e-mail [protected]@olymptrade.com - in a live chat at www.olymptrade.com - in direct messages of our group www.facebook.com/olymptradecom/ We will help you! We will be very grateful for the update on your issue. Best regards, Olymp Trade team. Jan 12, 2023 Updated by Jyotishman talukdar Are you fooling me you'll said you'll check after ten days of payment..and its already 15 days..what the hell are you doing
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