[Resolved]  Olymp Trade — Need justice

My registered email id is :[protected]@yahoo.com

Two things I want to resolve:

1.I have withdrawn money of 319$ from verified account on 20.12.2021, but amount was not credited to my bank account, After several procedures and days, it was reversed to olymp trade account on 11.2.2022.

Why it was reversed to olymp trade account instead of bank account?

2.I have done a third party deposit on 11.1.2022, so you guys asked me verify the payment method..

For that I have uploaded Id card of payment provider and photo of payment provider holding his Id card..

Then why you blocked my account? Since it was first time violation of third party deposit?

As I got a reason from your customer peoples is first time violation will be accepted in depositing.But you peoples blocked my account.

Then customer care peoples said that your friend whose bank account that you have used for deposit, he had violated terms of our platform like that..

But while depositing, my bank server was down, that is why i have used my friend bank account..How can i know his past experience with your platform.

Just because for his violation, you have blocked my account.is it fair????

Because of his mistake why should i bear the loss?

Iam a good and great customer for you.. I have done many deposits and trades with your platform..By considering this, can you unblock my account.

Iam from a poor family yea, i want to continue the trading with your platform, kindly unblock my account.
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May 16, 2022
Complaint marked as Resolved 
Olymp Trade customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2022
Olymp Trade Customer Care's response
Greetings, Casundar!

We have already responded to your review by following the link https://www.consumercomplaints.in/olymp-trade-need-justice-c3167066

We kindly ask you to refrain from creating new reviews and to have a discussion in one thread.

Do not hesitate to contact us if any questions or concerns appear.

Best regards, Olymp Trade team.
Verified Support
Apr 13, 2022
Olymp Trade Customer Care's response
Casundar, hi there!

The link to the current discussion with you is here https://www.consumercomplaints.in/olymp-trade-account-blocked-and-withheld-money-c3160831

We apologize for this misunderstanding.

Best regards, Olymp Trade team.
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