[Resolved] Olymp Trade — olymp trade automatically debited money from my account. | |||
I made a deposit o[censored]sd 100[inr 7, 145] on 3rd sep at 1:41am then, i made a withdrawal o[censored]sd 170 from which $100 were credited to bank card at 3rd sep. But $70 were not processed as bank denied the txn.. That ok, But olymp trade automatically debited my money [inr 7, 197] from my bank account.. Is it a fraud or something done by olymp trade i don't know.. But it is not right to debit someone money without their permission.. I am getting so much frustrated.. I am looking forward to sue the company.. Was this information helpful? | |||
Aug 13, 2021 Complaint marked as Resolved Olymp Trade customer support has been notified about the posted complaint. Verified Support Sep 05, 2019 Olymp Trade Customer Care's response Hi, dear!We are sorry to hear that you're having difficulties. Please, let us help you. Can you, please, send a screenshot of your ID? Unfortunately, we can not see it, the website have hidden the number. Best regards, Olymp Trade team.  Verified Support Sep 06, 2019 Olymp Trade Customer Care's response Thanks for the update! Have a successful trading.Best regards, Olymp Trade team. | |||
 2 Comments | |||
Comments
So it turned out that you simply forgot of some transaction and thought it was Olymp's fault, correct? I've never had such problems myself with OT, but your message made me a bit nervous. Glad all was resolved and Olymp is out of suspicion now!
Reply
As an experienced options trader I value the approach of Olymp Trade to this market. They've done everything possible to facilitate the decision making process and trading as well. The one-of-a-kind trading platform suits these needs perfectly and every newcomer can go through all the features in a short period of time and then focus on developing own trading style and strategies instead of digging into useless features that programs like Metatrader offer. Free demo account can help with that too. I didn't have to use the offered welcome bonuses, but it was nice to realize that such a financial backup was available in case something goes wrong and you lose your main capital. Under such circumstances you can use bonus money to keep trading. All the profits made with bonus money are claimed to be available for withdrawals. So I do suggest to pay attention to bonuses, especially if this is your first trading experience. Good luck!
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