[Resolved] Olymp Trade — Trading account

[Resolved] Olymp Trade — Trading account

M mohammedxmk from madikeri, Karnataka Apr 26, 2022 Apr 27, 2022 This thread was updated on Apr 27, 2022

Sir, I had opened a trading account earlier with olymp trade but with the help of customer support I blocked my account and didn't wish to continued due to suffering from losses after few days I created new account and started trading in that particular account. You can check my records after creating new account I did my deposition only in that account after winning some amount I got a message to submit account verification when I submitted my documents my account got blocked with the amount in it. It had amount of $160 I didn't received my amount back. It is my request to you that i will not create any account further I apologise for it and need my money back. Regards, Mohammed kashif Email .. [protected]@gmail.com Was this information helpful? No (0) Yes (0)
May 29, 2022 Complaint marked as Resolved Olymp Trade customer support has been notified about the posted complaint. Verified Support Apr 27, 2022 Olymp Trade Customer Care's response Mohammedxmk, hello! Thank you for contacting us. The Company previously terminated the Service Agreement with you due to a violation on another trading account. Also, you have been warned that in cases of establishing any instances of trading on other accounts, the Company reserves the right to block these accounts and all funds in them. If you do not agree with the decision, you can appeal it by writing a complaint to our regulator - the Financial Commission: https://financialcommission.org/olymp-trade Please note that all the facts that were established during the audit we can confirm the documentary on request of the Financial Commission, if necessary. If any questions appear, kindly get in touch with us. Best regards, Olymp Trade team.
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