[Resolved] Olymp Trade — why does trading platform take 2-3 seconds to be launched?

[Resolved] Olymp Trade — why does trading platform take 2-3 seconds to be launched?

J John Randhawa

I use vpn and your trading platform takes 2-3 seconds to be launched, as well as your website. I can't understand what the problem is, but that's not good and irritates me, as i should wait each time for some seconds, before my page will be loaded. The problems occur not only when trading, but also on website when i'm browsing it for info. I don't know what the problem is - your website or vpn, but i'll be pleased if you give me clear answer, as that's not ok for me. Was this information helpful? No (0) Yes (0)
Dec 30, 2019 Complaint marked as Resolved My VPN app was almost broken and after my compliacne it turned off and didn't work anymore, so I install other app and now there is no problems there. The platform is oppened in 0, 8-1, 1 sec (I checked with special utility) and orders are also executed in no more than 2-3 seconds, so I'll never open a deal in price other than desired. Sorry for that... I thought that was Olymp problem, but the problem was with my VPN :) Olymp Trade customer support has been notified about the posted complaint. Verified Support Dec 26, 2019 Olymp Trade Customer Care's response Hello there! Many factors may influence the speed of loading such as internet speed, browser extensions, and the server you use. We can help you and investigate the situation, but we'll need more details from you. Kindly contact us in online chat, via e-mail [protected]@olymptrade.com or on Facebook https://www.facebook.com/olymptradecom/ We will help you! Best regards, Olymp Trade team.
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