Om Packers And Movers — theft while moving

Address:

Chennai, Tamil Nadu, 600125

Dear sir,

I had taken the services of om packers and movers pvt. Ltd chennai for moving from one apartment to another within the same community. The date fixed for moving was 28th april. They were supposed to come in the morning 10am, but we kept on waiting and repeatedly calling them. Finally they showed up at 3pm. They started packing and moving started only around 6pm. Our community does not permit moving after 8pm, we had to request them several times to allow us to move. It got over at 3am. It was a lot of trouble and harassment for us till late in the night. We trusted them completely. After 2-3 days, i realised that 2 of my panasonic grinder jars were missing. After searching everywhere i realised that the movers swiped it. Later on we found out that one whole carton containing all the kitchen electricals i. E. Hand mixer, sandwich maker, 2 electric kettles, muffin maker, grinder jars and other items, which was packed by them in the end, was missing. They never moved it and kept in their truck. We realised it later. When we called them, mr. Shekhawat said that you are calling us late. I also complaint via emails to mr. Satyaveer in delhi head office but did not get any reply. We lost goods worth rs. 25000 and suffered mental agony which is unaccountable. Kindly look into the matter and help us recover the lost carton.
Thank you
Shilpa