Omanair — baggage lost

1 Review
Palakkad, Kerala, India
 Amal Chilambikunnel on Feb 11, 2018
I was returning to cochin, india from toronto, canada on jan 6th, 2018 and when i arrived at the destination, i didn't receive my bags. I went to the oman airline office, and the oman airline staff asked us to wait for 21 days for the investigation. After 21 days, when i called them to get the update and they said that bag has been misplaced and not able to trace it. So we would request you to complete the form for claiming process. I claimed for 2650 cad because they were valuable things inside the bag. But now i got the update, that they can compensate only 400 usd as an final settlement, which makes me disappointed. I said them i'm going to complaint to the consumer india. So they said, its all up to you. We can compensate only 400 usd. Its really disappointing. My complaint details: baggage number ac121705 and ac121706 my complaint reference number : cokwy16661 oman cochin airport number :[protected]

baggage lost
baggage lost
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    Omanair - baggage lost

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