Omaxe — omaxe palm green-sector-mu, greater noida - service issue

Address:

Greater Noida, Gautam Buddh Nagar, Uttar Pradesh, 201310

Dear team,

I am a resident of omaxe plam green society (Bpa-301), sector mu, greater noida. I am sorry to write it to you, but it is extremely poor service that your team are providing for omaxe palm green society.
We (Myself and my neighbour) tried to explain the problems to the maintenance office in society several time but there is no response or action from their side.
Below are some of the major issues for which we need immediate assistance. Can you please look in to these seriously?

• guards strike : from last few days whole security team is on strike (We don’t know the reason as its beyond our scope). Now a days situation is like stranger can come to society any time without any interdict.
Who will be responsible if any loss happen to any resident during this time?
Open water hole : in basement parking many of the drain hole are in damage condition, several iron case are damaged, mainly at car parking enterance. It dangerous while going in basement to park or cars.
• frequent power supply disruption : that’s too without prior notice/information. I personally face this issue, like maintenance team has disconnected power supply of my flat, while my family member asked them the reason they stated the pending bills. But all of my bills are paid up to date. I personally went to maintenance office and asked about pending bill, they were unable to provide the any details about pending bill.
I wrote several email as well asking about pending payment if any to estate manager and team but no one responded over that.
See we are paying you high maintenance charge for these services which we are not getting? Can anyone seriously look in to these issues and resolve?

Kind regards,
Sushil
+91-[protected]