Omaxe — Possession of residential flat given in a bad shape, unhygienic and no addressal of issues by incharge of site

Address:

GH-4 (Residency-II) Phase-I, Omaxe Integrated Township, Sarsawan, near Shahid Path, Lucknow.

I have purchased a flat in your project named "GH-4 (Residency-II) Phase-1, Omaxe Integrated Township" situated at Sarsawan, Near Shahid Path, Sultanpur Road, Lucknow. My property no. is ORL/AMBROSIA-H/104 and my client ID is ORL/6445. I have made the full payment and got the registry done during the m/o Feb 2020. After that, I had to wait for almost six months for the possession due to COVID-19 lockdown. The possession of the flat was given by a representative from Omaxe namely 'Shivam'. During the time of possession, the flat condition was not good as there was some seepage on the walls. Shivam told us that this would be repaired soon. We trusted him as we had full trust on the brand name 'OMAXE'. But thereafter, no repair work was carried out and the condition of the flat became more pathetic and unhygienic. The seepage was all around and the complete view of the new flat got tarnished. Repeatedly we requested the authorities out there to address our issue, but nobody is caring. They are just making excuses saying that it will be done.
I purchased this property mere by market reputation of the company's past projects, but i am shocked to see the results in my case. A new property purchased having this type of problems from the starting, with nobody caring to listen to it. I am at present posted at the Embassy of India, Tokyo as Assistant Consular Officer and my brother looks after my property. He ran after the company officials present at the site since past so many days, but no action has been taken.
I request you to please look into the matter urgently and address my problem.