On-Dot Couriers & Cargo — college certificate and pan card

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Dear concern,

I had booked a consignment from sasaram bihar with no.[protected] on[protected] to be delivered at dwarka metro station new delhi, the same is yet to be delivered on[protected] despite being a metro location

More than anything the approach of the company is really pathetic. The kep saying to be delivered today and tomorrow with many excuses but still not delivered. Height of poor service.

Initially they took consignment and later when it comes to delivering at location it did not deliver. After so much enquiry it is informed that the service in that particular location is not available. That`s really ridiculous, why the same was not informed while picking up the pocket.

Further even after providing correct address almost 5 days back, the delivery is still pending.

This is sheer harassment of the customer due to inability of the courier companyand it must be compensated.

If not taken seriously, i would be forced to take some legal measures.

Thanks

Sonu patel
[protected]
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On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
Aug 04, 2019
Updated by Patel sp
I had booked a consignment from sasaram bihar with no.[protected] on[protected] to be delivered at dwarka metro station new delhi, The same is yet to be delivered on[protected] despite being a Metro location

More than anything the approach of the company is really pathetic. The kep saying to be delivered today and tomorrow with many excuses but still not delivered. Height of poor service.
Complaint comments 

Comments

My courier not received in phagwara. I am waiting for long time no one can attend my call. All phone number are discontinue. On rakhi festival I send rakhi and sweet to my brother but courier not received. Very very poor service. Shame to all on dot courier services.
My courier number is [protected]. My phone number [protected]

I have a courier issue for which I am trying to contact office but nobody is picking up my call and even most the ondot number given is out of service.this is not the first IAM having problem with with ondot every time they have some issue.one if the worst service.
They took d parcel first but now they r denying to post to address

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