On-Dot Couriers & Cargo — worst courier company ever

Address:400101
Website:www.ondot.co

I had a courrier parcel from them from dehradun to mumbai on 29 october 2018 and have not yet received it till date. These people are so unprofessional in even responding to calls. They have no manners.. They keep their landline phones on the side so people cannot hey in touch with them.. If they answer your call by mistake they are rude and talk to you as if you are trash!! It seems like they don’t want people to use their services. This is the worst courrier company in india and should be shut down as soon as possible!!
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Tracking number [protected], sent from Surat to Guntakal.not revived the parcel. It contains a saree. Please find the address and revert me at [protected]. Please resolve

K. Parimala
W/o K. Vijayakumar
Shree Nilayam
13/185 A-2
Anjali nagar
Sathyanarayan pet
Guntakal 515801
Andhrapradesh
[protected]
PURANDARE M.R.
Mon, Nov 5, 5:05 PM (9 days ago)
to customercare

Dear team ON DOT,

This is the reference letter regarding to my courier with docket number
[protected] which was sent from Surat to Satara on 25 th Oct 2018 by my party.
But it was returned twice without intimating to me. I was talked to your serviceman regarding to this but she was not answering properly. I am just shocked about this type of your service. The order of the product was made on occasion of Diwali . So you spoiled my festive season with this service.
Please don't provide these types of services to any customers in future. I am requesting to refund our courier charges and take appropriate action to your people responsible for the same.

PURANDARE M.R.
1:18 PM (2 minutes ago)
to customercare

Very very worst service and no any response till date from Pune office. Courier is still not received.
Also no any communication from your side. Replay me on [protected] and reply on mail. 21 days completed but no positive response till date.

I called to Pune office approximately 25 -30 times but all hopeless work was done by these people. I think they should shut their courier service instead of such irresponsible things.

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    On-Dot Couriers & Cargo Phone
    +91 11 4987 8888 [Delhi Customer Care]
    +91 75 0690 8093 [Mumbai Customer Care]
    +91 83 7700 5342 [Delhi Customer Care]
    On-Dot Couriers & Cargo Address
    8/42, Kirti Nagar Industrial Area, New Delhi, Delhi, India - 110015
    View all On-Dot Couriers & Cargo contact information