On-Dot Couriers & Cargo — Loss of parcel docket no.[protected]. Worst company

Address:Ghaziabad, Uttar Pradesh, 201011
Website:On dot couriers & cargo

I sent a parcel of 6 kurta sets worth ₹ 6000 to my sister in muzaffernagar nagar 20 may 2017. It was despatched on 22may from delhi head office as i was informed by ghaziabad rampuri office & expected delivery date was 24 may. By 24 may evening i was told that company vehicle is having some problem. So it will be delivered next day. On 25 may i was informed that company vehicle was stopped @ mohan nagar toll & i should wait til vehicle is released. On 26 may i gathered that vehicle was released but my parcel has been missing. Now they are not giving me proper answer nor receiving my calls.
I need compensation. Or i will have to file a complaint in consumer court.
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We are a firm of chartered accountants, we sent a courier containing important documents relating to punjab national bank on 16.05.2017 through nicholson road ambala cantt branch, as on date we have no information about delivery, we contacted many times on phone number [protected] ludhiana but all in vain, copy of doc. Number attached

Being a seller we have give around 50 packages to deliver and its been 15 days and most of the customers have not received the item yet.
we have handed all the packages to them on 24 and 25 of may 2017 but they are still not delivered.
and now customers are asking to cancel the orders.
Hi Team,

we courier medicine from Patna on[protected].
still we haven't received, i can see the status courier is still in Chandigarh.
tried contacting Chandigarh but no response.
i am requesting team to please send ASAP. because it is medicine which is very urgent for patient.
My courier number[protected].

vikas singh
[protected]

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    On-Dot Couriers & Cargo Phone
    +91 11 4987 8888 [Delhi Customer Care]
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    On-Dot Couriers & Cargo Address
    8/42, Kirti Nagar Industrial Area, New Delhi, Delhi, India - 110015
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