[Resolved] On-Dot Couriers & Cargo Ltd — Delivery not done
Dombivli, Maharashtra, Maharashtra, Maharashtra, India
Tracking Number:[protected], Customer has sent the courier on 1st of November 2013 from Delhi (Gurgaon) and it has reached Maharashtra on 04-11.13 as shown in their own site tracking and they guarantee us of reaching the destination in 2days time. I am also attaching the receipt submitted by them below. Please help me as i have important documents in it which is need to reach to the destination as early as possible.
The service is so worst that they don't give us proper details about the courier, their site says something and they say something else. At one point a person from On-dot told me there is no courier of this number available. If i call one location they give me another number and another person to check. I kept on doing this for last 5 days and still i have no clue nor they about where is my courier. For this 50 Rupee service of theirs i have spent 10times more on the calls to find out the courier condition. Please help me.
Complaint marked as Resolved
They have delivered the courier after two days from compliant. The person has apologized sincerely to us and made it clear that it was their mishandling that led to the delay.
|1 Comment Updated:||Share0Tweet0|