[Resolved] On-Dot Couriers & Cargo Ltd — Delivery not done

 
2 Reviews
Dombivli, Maharashtra, Maharashtra, Maharashtra, India
 avi28886
Tracking Number:[protected], Customer has sent the courier on 1st of November 2013 from Delhi (Gurgaon) and it has reached Maharashtra on 04-11.13 as shown in their own site tracking and they guarantee us of reaching the destination in 2days time. I am also attaching the receipt submitted by them below. Please help me as i have important documents in it which is need to reach to the destination as early as possible.

The service is so worst that they don't give us proper details about the courier, their site says something and they say something else. At one point a person from On-dot told me there is no courier of this number available. If i call one location they give me another number and another person to check. I kept on doing this for last 5 days and still i have no clue nor they about where is my courier. For this 50 Rupee service of theirs i have spent 10times more on the calls to find out the courier condition. Please help me.

Delivery not done
Delivery not done
Complaint marked as Resolved 
They have delivered the courier after two days from compliant. The person has apologized sincerely to us and made it clear that it was their mishandling that led to the delay.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi,

Booked a parcel from. Delhi to hyderabad. Since 30th it shows its in hyderabad. And hvent been delivered since 4days.. no proper no to contact.. All d customer care nos are useless.. i'm nor able to connect to any..

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    Customer satisfaction rating
    2%
    Complaints
    572
    Pending
    0
    Resolved
    12
    phone
    +91 11 4987 8888 [Delhi Customer Care]
    +91 75 0690 8093 [Mumbai Customer Care]
    +91 83 7700 5342 [Delhi Customer Care]
    location
    8/42, Kirti Nagar Industrial Area, New Delhi, Delhi, India - 110015
    On-Dot Couriers & Cargo Ltd - Delivery not done