On-Dot Couriers & Cargo — non delivery of courier

A courier bearing awb no. [protected] was despatched from pathankot, punjab to bhubaneswar, odisha through ondot couriers & cargo on 19 jan 2020 which was not delivered till date (31 jan 2020). No customer care service responds, not even they pick up calls, the courier is not being tracked on any site. The agent at pathankot found through his sources that the courier was despatched from new delhi on 25 jan 2020. The service of ondot is very unprofessional. Pl look into the matter.
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Dear.
Sir/medam
I am Rajat Kumar Dey .I send a courier to Krishna Masnta in3/12/2019. But almost two month gone but he didn't receive the courier.we have lost the courier tracking ID . Courier code no-OD2152 . Pleace send the courier tracking ID and help us
Erenow
Rajat Kumar Dey

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