On-Dot Couriers & Cargo — non delivery of parcel

Address:147001

I couriered a parcel from patiala to kanpur on 08.01.2018. Consignment no is [protected]. Parcel reached kanpur on 10.01.2018. But the same has not been delivered even after one week. Parcel is very important for me as it contains some medicines etc for my son who is a student of iit, kanpur. What is my fault in this. I tried to make contact with your office at patiala but they do not bother to take the call. Then i talked to their office at kanpur, they assured me to deliver the parcel on 15.01.2018at every cost but to my surprise it has not been delivered till date. So, i have no other alternative except lodging a fir against the company.
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I booked a parcel through your courier service on 20th of january 2018 form delhi to Hyderabad. Consignment number of that parcel is [protected]. That should be delivered on 24th on jan that material is very important and the courier which had to be delivered urgently but there has been a delay. I didn't received yet. Worst services.

My consignment number is [protected] which had to be delivered on 10 Feb but hasn't been delivered yet . Customer care service number are fake and online tracking says my product has been returned and I don't know y this happened .Kindly take immediate action and deliver as soon as possible.

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