[Resolved] On Dot Couriers — Delay in delivery, Phone not working

 
1 Review
Pune, Maharashtra, India
 mvnaik1980
I ordered item from Faridabad to Pune address. The seller dispatched product on 8th oct through On dot courier (Tracking number[protected]. Since then product was at unknown place when I called customer care at Delhi they said it will go to Mumbai and then Pune. When called Pune/ Mumbai it was not received. Finally I found the update on 14th oct that it is reached at Pune courier office. Now I am trying Pune office number (PUNE HUB OFFICE[protected]/[protected] since 2 days, but the phone is not working. Its horrible courier service I ever seen. Please do the needful, Manoj Naik [protected]
Complaint marked as Resolved 
After registering the complaint i kept trying the phone call to pune courier office and finaly the call was connection.
Gor the information that the product is out for delivery but website status was not updated.
Now i got my product delivered.

Complaint Status


[Oct 16, 2014] On-Dot Couriers & Cargo customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    2%
    Complaints
    572
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    Resolved
    12
    phone
    +91 11 4987 8888 [Delhi Customer Care]
    +91 75 0690 8093 [Mumbai Customer Care]
    +91 83 7700 5342 [Delhi Customer Care]
    location
    8/42, Kirti Nagar Industrial Area, New Delhi, Delhi, India - 110015
    On Dot Couriers - Delay in delivery, Phone not working