[Resolved]  One Assist — auto debit from my credit card

Cancellation of one assist membership
I am an hdfc bank credit cardholder. The bank has auto debited rs. 1299/- from my credit card number ending with 4445 without my concern on date:03/04/2020. I am not interested about this service and don't want this membership any more. To cancel the membership and refund this debited amount of rs.1299/-

Oneassist relationship number:6609891
Name:- sandeep kumar roy
Mobile no.:- [protected]
Credit card number ending:- 4445
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May 4, 2020
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Apr 03, 2020
OneAssist Consumer Solutions Customer Care's response
Dear Sandeep, We are sorry for the inconvenience caused. We have forwarded your case to the concerned team. Please allow us some time and we will get back to you - Swarali, Team OneAssist.
Verified Support
Apr 03, 2020
OneAssist Consumer Solutions Customer Care's response
Dear Sandeep, As per the update received from our team, our executive spoke to you. As requested, your membership cancellation is processed and refund for the same will be credited in your account within 4-5 working days - Swarali, Team OneAssist.
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