[Resolved] One Assist — cancellation of membership and refund the fee

charan514

from Bengaluru, Karnataka

Address:

Jigani, Bangalore Urban, Karnataka, 562106

Account/customer id: 4869560
Registered contact details/email id: [protected]@rediffmail.com
Credit card number: 3787

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 3787 without my concern on date:16/07/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :4869560
Name :- rajashekar r
Mobile no. :- [protected]
Credit card number ending :- 3787

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Aug 31, 2019

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Verified Support

Jul 23, 2019

OneAssist Consumer Solutions Customer Care's response Dear Rajashekar,

Greetings from OneAssist!

We wish to inform you that membership cancellation is done as on 19th July, 2019.

Further, once the cancellation is done the refund of Rs.1899 will be processed and same will reflect in your bank account within 4-5 working days.

Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you

If you require any further assistance, write us on [protected]@oneassist.in or call us at[protected] or[protected].

Regards,

Team OneAssist