[Resolved] One Assist — cancellation of the plan | |
They are such frauds..first they charge you 1899 for a year without any consent and they call you and say that you only give the consent..they are forcefully making me take the plan.and now aftr telling them 1000 times that i want to cancel it they are not cancelling it. The representative on phone says a company will not put its image on stake by without asking and activating the plan.Let me tell you you have already have downgraded your inage by forcing the customers to take the plan and not refunding their money back. How dare they take my money without asking me. Guys be careful..its a big fraud and they do not even support the customers in need Was this information helpful? | |
Aug 23, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 20, 2018 OneAssist Consumer Solutions Customer Care's response Dear Megha, Greetings from OneAssist, We are sorry for the unpleasant experience. As requested by you we have initiated your cancellation process vide service request number -3361102. Your refund amount 1899/- will be credited in your account within 5 to 7 working days. For any further assistance you may mail us at [protected]@oneassist.in. We'll be happy to help. Regards, Sophia, Team OneAssist. | |
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
One Assist subscription has been activated without any intimation and Amount Rs. 1899/- has been debited from my HDFC credit card ending with 6293. Please deactivate the same refund the amount as soon as possible. Please find the attached capture for details. Please reach me @[protected] for any clarifications on this.