[Resolved] OneAssist Consumer Solutions — complaint & consolation

akshaygunjal08

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 412216
Website:	one assist

I recived sms from hdfc bank that rs.1899
Deducted from my debit card to one assist plan. With out my permission. I also got a mail from one assist team. I don't even know the company and this kind o[censored]nsolicited charging of my dwbit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date incident :[protected]
Hdfc debit card no -[protected]

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Jan 18, 2018

Complaint marked as Resolved

OneAssist Consumer Solutions customer support has been notified about the posted complaint.

Dec 17, 2017

Updated by akshaygunjal08 I received sms from hdfc bank that rs-1899/- deducted from my debit card to one assist plan on15 /12/17. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind o[censored]nsolicited charging of my debit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.

Please deactivate and refund my money asap
Date of incident : 15/12/2017
Hdfc credit card no. Xx9924

Verified Support

Dec 18, 2017

OneAssist Consumer Solutions Customer Care's response Dear Customer

Greetings from OneAssist..!

We deeply regret for the inconvenience caused to you & appreciate your patience.

We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in

Should you require any further assistance, please reach us at[protected].

Regards,

Sagar

Team OneAssist