[Resolved] One Assist — credit card amount 1399 refund

1 Review
 akshay.m.jaiswal on Jan 3, 2018
I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan on 27/12/2017. Without my permission.. I also got a mail and a post from one assist team. I dont even know the company and this kind of unsolicited charging of my credit card. I m continuously calling on[protected], and [protected], but they not cancelling the servicing.
Please wihdraw all plans which ever activated.
Please deactivate and refund my money asap
Date of incident : 27/12/2017
Hdfc credit card no. Xx7135
Request vide service no.2731573
Relationship no-3445508

credit card amount 1399 refund
credit card amount 1399 refund
Complaint marked as Resolved Feb 6, 2018

Complaint Status

[Jan 03, 2018] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response, Jan 04, 2018
"Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 2731573 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at happytoassist@oneassist.in or[protected].



(Team OneAssist)
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    +91 80 8033 3333 [Customer Service]
    +91 22 4298 3000 [Corp Office]
    707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
    One Assist - credit card amount 1399 refund