[Resolved]  One Assist — insurance claim not clear

Address:Palwal, Haryana, 121107

Mene[protected] ko redmi y1 64 gb purchase kiya jiska[protected] ko oneassist company s kraya jiski id [protected] m delhi m job krta hu or[protected] ko tukalgabad railway station s train m apne ghr aa rha tha. Jb hodal station pr aakr mne apna bag dekha to mara phone khayab tha. Jiski jankari insurance company ko di gyi. Jo doucument mange vo sbhi diye. Jiske karan muje 7 dinn ki leave leni padi. Jis s muje kafi prasani hui. Or uske bad oneassist ki tarf s call aai ki tumara claim cancel kr diya h.
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Oct 28, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Sanjay,

We understand your concern. Please be informed, your claim has been rejected as you have not provided an proper description about the theft of your handset. Apologies for the inconvenience caused.

Regards,

Devendra,

OneAssist, Social Media Team.
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