[Resolved] One Assist — one assist membership | |||||
My hdfc credit card got auto debited an amount of 1399 on 11/15/2017. The message says that its charged for one assist membership fee. I did not opt for any such membership and i don't know why and how they can do this. I called the customer support team and the representative refused to process a refund request. Please process the refund request and refund the amount. Name : animela rajesh. Mob. No : [protected] Was this information helpful? | |||||
Dec 17, 2017 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Nov 16, 2017 OneAssist Consumer Solutions Customer Care's response Dear Animela, Greetings from OneAssist...! We deeply regret for the inconvenience caused to you. As per your request, plan has been cancelled vide Service Request number 2560883 and the refund has been initiated. It will be credited to your bank/card account in 7 working days. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist. | |||||
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