[Resolved]  One Assist — oneassist consumer solutions please deactivate and refund my money

Address:Panchkula, Haryana, 134109

Hello there

I received sms from icici bank that rs-1899/- deducted from my debit card to one assist plan. Without my permission.. I dont even know the company and this kind o[censored]nsolicited charging of my debit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money

Date of incident : 6:16 pm. 10 oct 2018
Icici card no. Xxxxx4116
Relationship number - 5494326
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Nov 20, 2018
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Oct 15, 2018
OneAssist Consumer Solutions Customer Care's response
Dear Shrishti,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3639895. Your amount 1899/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.
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