[Resolved] OneAssist Consumer Solutions — rs-1899/- deducted from account to one assist plan on 17/12/17 | |||
I have received sms from icici bank that rs-1899/- deducted from account to one assist plan on 17/12/17 without my permission.. We are not at all interested in this services and this kind of charging to account without any consent/agreement. Please deactivate it immediately and refund money asap. Because i have many problem face money related issue. Please i request to u. Date of incident : 17/12/2017 Icici bank account[protected] Sr[protected] Was this information helpful? | |||
Jan 24, 2018 Complaint marked as Resolved OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Dec 22, 2017 OneAssist Consumer Solutions Customer Care's response Dear Customer Greetings from OneAssist..! We deeply regret for the inconvenience caused to you & appreciate your patience. We are unable to find any details, requesting you to kindly mail us the customer ID or registered mobile number to [protected]@oneassist.in Should you require any further assistance, please reach us at[protected]. Regards, Sagar Team OneAssist | |||
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+91 80 8033 3333 [Customer Service]
+91 22 4298 3000 [Corp Office]
707-708-709, Acme Plaza, Andheri – Kurla Road, Andheri (E), Mumbai, Maharashtra, India - 400059
please cancelled my this policy and refund Rs.1899/- in 7 day.
leage case file on one assist If you do not refund my mony.
Greetings from OneAssist...!
We deeply regret for the inconvenience caused to you.
As per your request, we have cancelled your plan vide service request No. 2683065.
The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account.
Should you require any further assistance, please reach us at happytoassist@oneassist.in or 1800-123-3330.
Regards,
Deepali
Team OneAssist