One Assist — Plan of protection

HDFC Bank are the one who directed me to ONE ASSIST but really this company is not taking any request and auto payment mode is activated in my credit card. When I asked for the HDFC Bank help they are not responsible.

I din't expect this irresponsible behaviour from HDFC

I'm using HDFC CREDIT CARD SINCE LAST 2 YEAR CARD NUMBER ENDING with 1199.My account is activated with ONE ASSIST MFEE and charged Amount 1399 Rs with out my knowledge. I want to cancel the unauthorized plan against my Card, and also credit my money in my credit card which you have deducted in my credit card account.

Also this is unfair that you cannot deduct the amount from the credit card without prior notice through call/message (I have attached screenshort of mail id.).
And HDFC Bank also has to recheck this issue with the Auto Payment modes.

So request you to please cancel this activation against my credit card, and refund my money also.

Regards,
Sureshchandra Solanki