[Resolved]  One Assist — regarding credit card protection plan

 
1 Review
281,dakhsinpally, rahara., c/o,ardhendu chakraborty, Kolkata, West Bengal, India
I got a call from one assist just now, by repeatedly telling them. That i dont want the protection plan on my icici credit card, they are not deactivating it. Make sure it is deactivated. After reapeated telling them also they are not deactivating it. I have the call record telling them to deactivate it, but they are not doing it.
Icici credit card ending with xx7005.
Mobile no. [protected]
Complaint marked as Resolved 2020-04-13 17:05:17

Complaint Status


[Feb 28, 2020] OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
OneAssist Consumer Solutions Customer Care's response Mar 04, 2020
Dear Customer,

Greetings from OneAssist!!!

We are sorry for the inconvenience caused to you.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [email protected] in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist
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    One Assist - regarding credit card protection plan