[Resolved]  One Assist — rejection of my claim

Address:Mumbai City, Maharashtra, 400037

I have raise a request for insurance claim with one assist the scenario was person was walking and on call and in monsoon season she slipped on the road which itself is a accident and then phone also slipped.. The screen got damaged.. But unfortunately the fraud company oneassist has rejected this and not at all considering this as accidental damage..

Pls look into this it’s not at all acceptable

Claim no - 4402201
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Aug 31, 2019
Complaint marked as Resolved 
OneAssist Consumer Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 19, 2019
OneAssist Consumer Solutions Customer Care's response
Dear Anand,

Greetings from OneAssist...!

We are sorry to know that your claim got rejected.

The Insurance company only approves those claims wherein there is an accident because of a third party force. As per the description mentioned, the Insurance Company rejected the claim as there was no mention of collision of a third party force.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Team OneAssist
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