One Assist — wallet protection of debit card

Address:	Mumbai City, Maharashtra, 110095
Website:	[email protected]

Hi

My name is meenu kanodia. I took the services of wallet protection by the company named "one assist". On that time a representative pushed me to avail the service at least take at once. I took the policy for 1 year. Now in the second year they deducted of the money of rs. 1899/- on the date: 17/02/2018 from my linked bank account debit card automatically without intimate me & without my permission on the name of auto renewal policy, while my policy term date was left on 28.02.2018.

I talked over the customer care no.[protected] / [protected]/ they committed to refund the money of rs. 1899/- after share my bank statement. I shared my bank statement as well on their email id: [protected]@oneassist.in. On the mail they committed for refund but in actual they are not refunding my money.in fact they did auto renewed my policy on 19/02/2018 with my permission without intimate me.

Kindly help me to take refund of my money rs. 1899/- i am exhausted and too much disappointed to talk to over the phone and from emails by them. I looking positively to you for your prompt/instant help. Kindly help me that is my hard income money.

With regards
Meenu kanodia
+91 [protected]