[Resolved] One Assist — without any information deducted money for one assist plan activation | |||||
Hi this is ajay I have just opted for a hdfc credit card and without any activation or opting for the one assist services, a fee of 1299 was deducted from my credit card ending 2555 on 18/7/2017 and received a message dear card member, one assist membership fee has been debited on your card ending 2555, so i would like to deactivate and refund my money as i am in no need of it. Relationship number i got from message is 2406888. Kindly deactivate and remove this service and refund my money to my credit card asap. Mobile no. [protected] Was this information helpful? | |||||
Aug 21, 2017 Complaint marked as Resolved Amount refunded OneAssist Consumer Solutions customer support has been notified about the posted complaint. Verified Support Jul 24, 2017 OneAssist Consumer Solutions Customer Care's response Dear AjayGreetings from OneAssist...! We deeply regret the inconvenience caused to you. As per your request, we have canceled your plan vide service request No.2181587. The refund will be processed in bank/card account from which the amount has been debited. It takes 7 to 8 working days for the refund to reflect in your bank/card account. Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected]. Regards, Brijesh Team OneAssist | |||||
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